Heat & Glo Curve 100S-HS User Manual (English)

Questions and Answers:

B
Blake PatrickAug 5, 2025
Why is smoke escaping from my Heat & Glo Curve 100S-HS?
- J
  Jason MurrayAug 6, 2025
  If you're experiencing smoke escaping from your Heat & Glo Wood stove, several factors could be the cause. It could be due to damp wood, a chimney that isn't drawing properly, or a chimney that isn't properly dimensioned for the stove. Check if the smoke gas pipe or chimney is blocked. Ensure the chimney is the right height for its surroundings and that the flue pipe isn't obstructing the chimney draught if you have a rear outlet. A vacuum in the room or opening the door before the embers have burned down sufficiently can also cause smoke to escape.
M
michaelcardenasAug 10, 2025
Why is wood burning too quickly in my Heat & Glo Curve 100S-HS Wood stove?
- J
  Jennifer BauerAug 11, 2025
  If the wood is burning too quickly in your Heat & Glo Wood stove, it could be because the air valves are set incorrectly, or the baffle plates are incorrectly mounted or missing. It might also be due to inferior firewood, such as waste wood or pallets, or the chimney might be too large.
J
Jennifer BallardAug 16, 2025
Why is the heating performance of my Heat & Glo Curve 100S-HS poor?
- J
  Jason BradleyAug 16, 2025
  The poor heating performance of your Heat & Glo Wood stove can stem from several causes. You might be using damp wood, not enough wood, or wood of inferior quality with low fuel value. Check that the baffle plates are correctly fitted. Additionally, if you notice an odor coming from the stove, open a window or door for ventilation and ensure the stove heats up sufficiently to avoid odors later. The lacquer hardening on a new stove can also cause an odor, so ventilate the area. Clicking noises during heating and cooling are normal due to temperature differences and don't indicate defects.
F
freemanannaAug 20, 2025
What causes excessive soot build-up in chimney of Heat & Glo Curve 100S-HS?
- S
  Shaun VelazquezAug 20, 2025
  Excessive soot build-up in the chimney of your Heat & Glo Wood stove may be due to poor burning, indicating that more air is required, or it could be caused by damp wood.
J
John LeeAug 26, 2025
What causes soot build-up on glass of Heat & Glo Wood stove?
- H
  hgriffinAug 26, 2025
  Soot build-up on the glass of your Heat & Glo Wood stove can be caused by an incorrect secondary airflow setting, excessive primary air, damp wood, or using wood pieces that are too large when lighting the stove.

Heat & Glo Curve 100S-HS Specifications

General

Brand	Heat & Glo
Model	Curve 100S-HS
Category	Wood stove
Language	English

Summary

Technical Data and Specifications

Installation Responsibilities

Details installer's responsibilities for national and local safety measures, informing authorities, and hiring sweeps.

Safety Precautions and Chimney Fire Procedures

Highlights risks from product modifications, hot surfaces, and procedures for chimney fires.

Appliance Identification and Type Plates

Explains the function of serial plates specifying approval standards and clearances.

Key Performance Specifications

Presents detailed specifications for Curve series, including emissions, efficiency, and temperatures.

Installation & Assembly - Venting and Placement

Stove Placement and Positioning

Guidance on positioning the stove for servicing and combustion air supply.

Vertical Venting and Combustion Air

Details on vertical venting configurations and combustion air connections.

Horizontal Venting Procedures

Steps for venting the unit horizontally, including panel removal and installation.

Installation & Assembly - Unit Setup

Leveling the Unit

Instructions for adjusting the four leveling bolts to ensure the unit is secure and does not rock.

Safe Distances to Walls and Furniture

Guidance on maintaining safe distances to non-flammable walls and furniture.

Component Pack Contents

Lists items included in the component pack, such as manual, gloves, and adapter rings.

Unpacking and Pallet Removal

Steps for safely removing the unit from its pallet and preparing it for installation.

Dimensions & Clearances - Curve 300

Curve 300 Model Dimensions

Detailed diagrams showing the dimensions and clearances for the Curve 300 model.

Dimensions & Clearances - Curve 100

Curve 100 Model Dimensions

Detailed diagrams showing the dimensions and clearances for the Curve 100 model.

Operation - General and Fuel

General Use, Lighting, and First Fire

Covers general use, lighting instructions, initial firing effects, and handling of ashes.

Fuel Selection and Storage

Information on recommended firewood types, size, moisture content, and storage.

Operation - Controls and Systems

Air Controls and Combustion Systems

Details on air controls, secondary combustion, and airwash system for optimal burn and glass clarity.

Operation - Door and Seal

Door Operation and Seals

Instructions for operating the side door handle and information on the front door seal's function.

Chimney Systems

Chimney System Requirements

Discusses the necessity of a chimney/flue system for safe and efficient operation.

Drafting Factors and Adjustments

Explains how weather and chimney location affect draft, and how to adjust controls.

Maintenance - Cleaning and Burn Practices

Ash Drawer and Grate Cleaning

Step-by-step guide for safely cleaning the ash drawer and grates.

Refractory, Baffles, and Burn Practices

Information on refractory lining, baffle plates, and tips for optimizing burn efficiency.

Cleaning Coated Surfaces and Glass

Guidance on cleaning coated surfaces and the glass, including repair options.

Troubleshooting - Issues and Solutions

Resolving Smoke and Burning Problems

Addresses common issues like smoke, fast burning, soot, and poor heating with potential causes.

Glass Soot and Surface Discoloration

Guidance on dealing with soot on glass and discoloration of the stove surface.

Fire Start and Burn Performance Guide

A detailed table listing specific fire start problems, causes, and recommended solutions.

Warranty Information

Warranty Coverage and Period Details

Outlines the warranty period for parts and labor, and commencement of coverage.

Warranty Exclusions and Limitations

Lists conditions and circumstances not covered by the manufacturer's warranty.

Service Parts - Curve 100 Series

Curve 100 Series Parts Identification

List of replacement parts and their corresponding part numbers for the Curve 100 models.

Service Parts - Curve 300 Series

Curve 300 Series Parts Identification

List of replacement parts and their corresponding part numbers for the Curve 300 models.

Homeowner Information

Contact Information and Registration

Provides manufacturer contact details and recommends recording appliance purchase information.

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Heat & Glo CURVE 100

24 pages

Heat & Glo Curve 100S-HS User Manual

Table of Contents