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Service Call 0844 736 9138, Technical Help (Chargeable) Call 0906 802 0253
10.4 Safety Discharge Valve
The safety discharge valve and discharge
pipe is fi tted to the boiler.
• If there is any discharge from the pipe,
switch off the boiler's electrical supply,
then call your Installation/Servicing
company or Heatline service.
11 Appliance maintenance and
servicing
11.1 Cleaning
a
Before cleaning turn the
appliance off.
The appliance casing can be cleaned
using a mild liquid detergent with a damp
cloth, then a dry cloth to polish.
Do not use any form of
abrasive or solvent cleaner
as you may damage the
paintwork.
11.2 Regular servicing
Regular servicing of the appliance is
important to the prolonged, safe and
effi cient use of your appliance.
a
Incorrect or inadequate
servicing can severely affect
the safety of the appliance
and can lead to injury.
We recommend that your appliance is
serviced annually.
• Only a competent person should
service or repair this appliance.
The service engineer should complete
the relevant Service Record on the
Benchmark Checklist after each service.
The Benchmark Checklist may be
required in the event of any warranty
work and as supporting documentation
relating to home improvements in the
optional documents section of the Home
Information Pack.
To obtain service, please call your installer
or Heatline’s own service organisation.
11.3 Spare Parts
In order to guarantee the safe and
prolonged life of the product, insist that
only the manufacturer’s genuine spare
parts are used.
• Do not use reconditioned or copy parts
that have not been clearly authorised
by Heatline.
• If replacement parts are required
contact Heatline’s own service
organisation for advice using the
telephone number below.
Tel: 0844 736 9138
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