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ONE-YEAR LIMITED WARRANTY
What is covered under this warranty?
This product is covered under the Manufacturers Limited Warranty. To ensure your complete
satisfaction, this warrants to the original purchaser that this furniture is free from defects in
material and workmanship as of the date of purchase and that it will, under normal use and
proper care, remain so for one year after the date of purchase. Replacement of missing or
initially defective parts will be sent at no charge for a period of 10 days from date of purchase.
The manufacturer and retailer will not be responsible for missing parts and/or hardware after
10 days from date of purchase.
Warranty does not cover:
Freight and packaging charges to and from our customer service center remain the customer’s
responsibility. Labor or material charges to remove or replace parts are not covered under this
warranty. Any floor sample sales or clearance sales from the store are not covered by this
warranty. Furniture used for commercial purposes; failures caused by improper care;
unreasonable or abusive use; damage by modification or alteration; freeze damage; acts of
nature; rust; fabric stains; ripping or fading; purchased parts; or return freight and packaging
charges are not covered under this warranty. Proof of purchase (dated register receipt) is
required for warranty claims.
Need help?
call our toll free number at:
1-888-909-3888 or
email us at:
customerservice@shinerich.us
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