Heinner HBM-690W - Troubleshooting Guide

www.heinner.com 600W, 50Hz, 230V
11
NO.
PROBLEM
CAUSE
SOLUTION
1
Smoke from
ventilation hole when
baking
Some ingredients adhere to the
heat element or nearby, for the
first use, oil remained on the
surface of heat element
Unplug the bread maker and clean the
heat element, but be careful not to
burn you, during the first use, dry
operating and open the lid.
2
Bread bottom crust is
too thick
Keep bread warm and leave bread
in the bread pan for a long time so
that water is losing too much
Take bread out soon without keeping
it warm
3
It is very difficult to
take bread out
Kneader adheres tightly to the
shaft in bread pan
After taking bread out, put hot water
into bread pan and immerge kneader
for 10 minutes, then take it out and
clean.
4
Stir ingredients not
evenly and bake badly
1.selected program menu is
improper
Select the proper program menu
2.after operating, open cover
several times and bread is dry, no
brown crust color
Don’t open cover at the last rise
3.Stir resistance is too large so
that kneader almost can’t rotate
and stir adequately
Check kneader hole, then take bread pan
out and operate without load, if not
normal, contact with the authorized
service facility.
5
Display “HHH” after
pressing START/STOP
button
The temperature in bread maker
is too high to make bread.
Press START/STOP button and unplug
bread maker, then take bread pan out
and open cover until the bread maker
cools down
6
Hear the motor noises
but dough isn’t stirred
Bread pan is fixed improperly or
dough is too large to be stirred
Check whether bread pan is fixed
properly and dough is made according
to recipe and the ingredients is
weighed accurately
7
Bread size is so large as
to push cover
Yeast is too much or flour is
excessive or water is too much or
environment temperature is too
high
Check the above factors, reduce
properly the amount according to the
true reasons
8
Bread size is too small
or bread has no rise
No yeast or the amount of yeast is
not enough, moreover, yeast may
have a poor activity as water
temperature is too high or yeast is
mixed together with salt, or the
environment temperature is
lower.
Check the amount and performance of
yeast, increase the environment
temperature properly.
9
Dough is so large to
overflow bread pan
The amount of liquids is so much
as to make dough soft and yeast is
also excessive.
Reduce the amount of liquids and
improve dough rigidity
10
Bread collapses in the
middle parts when
baking dough
1.used flour is not strong powder
and can’t make dough rise
Use bread flour or strong powder.
2.yeast rate is too rapid or yeast
temperature is too high
Yeast is used under room temperature
2.Excessive water makes dough
too wet and soft.
According to the ability of absorbing
water, adjust water on recipe
11
Bread weight is very
large and organization
construct is too dense
1.too much flour or short of water
Reduce flour or increase water
2.too many fruit ingredients or too
much whole wheat flour
Reduce the amount of corresponding
ingredients and increase yeast
12
Middle parts are
hollow after cutting
bread
1. Excessive water or yeast or no
salt
Reduce properly water or yeast and
check salt
2.water temperature is too high
Check water temperature
XI. TROUBLESHOOTING GUIDE