www.heinner.com 7Kg, 220-240V~50Hz, 1400rpm
35
All repairing operations required for your machine should be carried out by our authorised
service. If your machine requires a repair or if you cannot remove the fault by the help of the
information provided as follows:
• Unplug your machine.
• Turn the water faucet off.
Your machine does not
start.
Start/Pause button not pressed.
Press the Start/Pause button.
Programme dial ‘stop’ position.
Turn the programme dial to the desired position.
The machine door is not
completely closed.
Your machine does not
intake water.
Water inlet hose may be twisted.
Check water inlet hose and untwist.
Water inlet hose clogged.
Clean water inlet hose filters. (*)
Clean the inlet filters. (*)
The machine door is not
completely closed.
Your machine does not
discharge water.
Drain hose clogged or twisted.
Check the drain hose, then either clean or untwist.
Clean the pump filter. (*)
Laundry is too tighly packed together in
the drum.
Spread your laundry in the machine evenly.
The feet have not been adjusted.
Transit bolts fitted for transportation have not
been removed.
Remove the transit bolts from the machine. (**)
This will not prevent operation of your machine.
Your machine is overloaded with laundry or
laundry is unevenly spread.
Do not overload the drum. Spread laundry evenly
in the drum.
Your machine rests on a hard
surface.
Do not set up your Washing Machine on a hard
surface.
Excessive foam is formed
in
the detergent drawer.
Excessive amount of detergent
used.
Press the Start/Pause button. To stop the foam, dilute one
tablespoon of softener into 1/2 litre of water and pour into the
detergent drawer. Press the Start/Pause button after 5-10 mins.
Only use detergents produced for automatic Washing
Machines.
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