Helmer i.series - Service Manual

Other manuals for Helmer i.series

Operation Manual30 pages

Instructions For Use28 pages

Service And Maintenance Manual76 pages

Questions and Answers

R
Rebecca MooreSep 1, 2025
What causes a Helmer Refrigerator to meet an alarm condition, but the appropriate alarm is not active?
- D
  Dr. Austin FaulknerSep 1, 2025
  If your Helmer Refrigerator meets an alarm condition, but the appropriate alarm isn't active, it's possible that the alarm setpoint was changed. Check the current setpoints for the temperature alarms and change them if necessary. If this doesn't resolve the issue, the control board might be faulty and require replacement with parts from the control and display board kit.
J
jchambersAug 25, 2025
Why is the Door Open alarm activating sporadically on my Helmer i.series?
- C
  Caitlin GarciaAug 25, 2025
  If the Door Open alarm is sporadically activating on your Helmer Refrigerator, there are several possible causes. First, make sure that the door is completely closed. Check the door alarm delay setting; the default is 3 minutes, so ensure it hasn't been set to 0. Lastly, inspect the door switch and wiring for any faults, checking the wiring and continuity of the switch contacts, and replace the switch if necessary.
M
Matthew LeeNov 26, 2025
Why is the chamber temperature too high or low in my Helmer Freezer?
- A
  Andrea HaasNov 26, 2025
  Several factors can cause temperature issues in your Helmer freezer. The probe bottle might be empty, or the probe could be out of the bottle; ensure the solution level is correct and the probe is properly inserted. The display temperature might need calibration, so follow the temperature calibration process. A recently opened or extended door opening can also affect the temperature; close the door and allow the temperature to stabilize. Other potential causes include a dirty condenser coil (clean it regularly), insufficient airflow around the unit (check spacing and ambient conditions), or blocked airflow inside the chamber (verify product placement). Also, check the temperature setpoint, control probe offset, unit cooler fan motor, condenser fan motor, and compressor. If ice builds up in...
W
welchjessicaSep 6, 2025
What to do if the i.Lock Interlock is not working on my Helmer i.series Refrigerator?
- J
  Joseph CastilloSep 6, 2025
  If the i.Lock Interlock on your Helmer Refrigerator isn't working, first ensure that the key switch is turned ON. Then, check for any obstructions preventing the door from closing completely and remove them. If the issue persists, the door switch may be broken and need replacement.
J
Jasmine PowellSep 12, 2025
What should I do if the alarm monitor on my Helmer Freezer is not responding?
- V
  Vicki BarreraSep 12, 2025
  If the alarm monitor is not responding on your Helmer Freezer, it may be due to digital electronics being locked because of an interruption in power. Try resetting the monitoring system.
A
Ashley HarrisSep 3, 2025
What to do if the chamber temperature displayed is higher or lower than the actual temperature on my Helmer i.series Refrigerator?
- M
  Maureen SheppardSep 3, 2025
  If the chamber temperature displayed on your Helmer Refrigerator is inaccurate, first check the level of product simulation solution in the probe bottle and refill if necessary. Then, confirm the temperature probe is reading correctly and calibrate the chamber probe if needed. Also, test the chamber probe connections to ensure they are secure. If the issue persists, check the continuity of the probe wiring and replace the probe if necessary. Finally, if there was a recent power interruption, reset the monitoring system.
D
Daniel BrownAug 29, 2025
What causes probe failure alarms on a Helmer Freezer?
- C
  Christopher JuarezAug 29, 2025
  Probe failure alarms on your Helmer freezer are usually caused by a faulty probe or wiring connection. Check the corresponding probe connection, test the resistance of the probe (86 ? to 110 ?), and replace the probe if needed.
R
robertbanksSep 14, 2025
What to do if the “clean Filter” alarm is activated on my Helmer Freezer?
- I
  idavisSep 14, 2025
  If the “clean Filter” alarm is activated on your Helmer Freezer, it may be because the clean filter time interval has been reached or the condenser filter is dirty/clogged. Clean the condenser filter, then acknowledge the clean filter alarm in the event log to clear the alarm. Also, verify the fan is not physically impeded and check voltage going to the fan motor, replacing it if necessary.
A
Andrew SharpSep 8, 2025
Why does the Door Open alarm keep going off on my Helmer Freezer?
- G
  Gina TerrySep 8, 2025
  If the Door Open alarm is activating sporadically on your Helmer Freezer, the door may not be closing or sealing completely. Clean the hinges if there is debris present, confirm the door is aligned correctly, and check that the hinge spring and/or pin are not damaged. Replace the hinge if needed. Also, ensure the door gasket seals completely, and replace it if necessary. Check the connections for the door switch and secure them if necessary. If the switch is faulty, replace it. If these steps don't resolve the issue, the monitor/control board may be faulty and should be replaced with parts from the control and display board kit, or the entire board should be replaced. Finally, check the Door Ajar Timeout setting and adjust it if it's set to zero.
L
lhoganAug 27, 2025
How to fix Drive Space Low alarm on Helmer i.series Refrigerator?
- T
  Travis HendersonAug 27, 2025
  To resolve the Drive Space Low/Drive Space Full alarm on your Helmer Refrigerator, replace the SD card.

Summary

About this Manual

Intended Audience

Defines the target users for this service manual.

Symbols and Conventions

Explains important symbols like Caution, Note, and Model references.

Copyright and Trademark Information

Details copyright and trademark ownership for Helmer products.

Safety Precautions

Safety Labels

Identifies and explains various safety labels on the freezer.

Avoiding Injury

Provides essential safety instructions for safe operation and maintenance.

Freezer Configuration

Model and Input Power Identification

Locates and identifies model and power requirement labels.

Identifying Control Systems

Distinguishes between i.C³ and Horizon Series control systems.

Preparing the Temperature Probe

Instructions for preparing the temperature probe for monitoring.

Preparing the Chart Recorder

Steps to prepare the chart recorder for operation.

i.Series Product Configuration

Installing Backup Batteries

Details how to install batteries for monitoring system backup power.

Freezer Setpoint Configuration

Explains how to set and change the freezer's temperature setpoint.

Automatic Defrost Cycle Configuration

Describes how to configure the automatic defrost cycle settings.

External Monitoring Devices

Connects the freezer to external monitoring and alarm systems.

Moving Drawers, Shelves, and Baskets

Instructions for removing and installing internal storage components.

Leveling the Freezer

Guides on adjusting leveling feet for proper drainage and stability.

Door Characteristics

Describes the standard solid door and hinge features.

Door Hinge and Handle Reversal

Step-by-step guide for reversing door hinges and handles.

Temperature Controller Settings

Temperature Setpoint Settings

Explains how to view and change temperature setpoints and related parameters.

Temperature Calibration Settings

Details how to calibrate temperature probes for accurate readings.

Maintenance Procedures

Recharging Refrigerant

Step-by-step guide for recharging the freezer's refrigerant system.

Checking Backup Battery

How to test and verify the function of the monitoring system backup battery.

Cleaning the Freezer

Instructions for cleaning the condenser grill and exterior surfaces.

Defrosting the Freezer

Procedures for performing manual defrost cycles on the freezer.

Access Control Cartridge Replacement

Guides on removing and replacing the Access Control lock cartridge.

Supplies

Lists common supplies and part numbers used for maintenance.

Troubleshooting Guide

General Operation Problems

Addresses issues with drawers, doors, and display responsiveness.

Chamber Temperature Problems

Diagnoses and resolves issues related to chamber temperature accuracy.

Alarm Activation Problems

Solves problems with alarms not sounding or activating incorrectly.

Condensation and Icing Problems

Addresses excessive moisture, condensation, and ice buildup issues.

Parts Identification

Control and Monitoring Parts

Lists components for the i.C³ system and chart recorder.

Front Panel Parts

Identifies parts located on the front lower panel, including access control.

Rear and Under Components

Details components located on the rear and underside of the freezer.

Side Access Panel Parts

Components accessible via the side access panel.

Interior Components

Lists interior parts like probes, bottles, and door switches.

Unit Cooler Parts

Identifies components within the unit cooler assembly.

Storage Parts

Lists parts related to drawers, shelves, and baskets.

Door and Hinge Parts

Lists parts related to the door, hinges, and locking mechanisms.

Schematics Diagrams

iPF and iLF Models: 105 Configuration

Provides wiring diagrams for iPF and iLF 105 configuration models.

System Settings and Configuration

Navigating the Home Screen

Familiarizes users with the monitoring system interface and its functions.

Viewing and Changing Settings

How to view current settings and change parameters like setpoints.

Calibrating Temperature Probes

Guides for calibrating chamber, compressor, and evaporator probes.

Restoring Factory Defaults

How to reset various system settings back to their original factory values.

Testing Alarms

Procedures for testing temperature, power failure, and door open alarms.

Touchscreen Calibration

Steps to recalibrate the i.C³ touchscreen if it becomes unresponsive.

Horizon Series Product Configuration

Installing Backup Batteries

Details how to install batteries for monitoring system backup power.

Freezer Setpoint Configuration

Explains how to set and change the freezer's temperature setpoint.

Automatic Defrost Cycle Configuration

Describes how to configure the automatic defrost cycle settings.

Moving Drawers, Shelves, and Baskets

Instructions for removing and installing internal storage components.

Leveling the Freezer

Guides on adjusting leveling feet for proper drainage and stability.

Door Hinge and Handle Reversal

Step-by-step guide for reversing door hinges and handles.

Horizon Series Temp Controller Settings

Hysteresis Settings

Explains the hysteresis band for temperature control.

Alarm Setpoints

Details high and low temperature alarm setpoint configurations.

Temperature Offset Values

Describes control and monitor offset values for temperature calibration.

Horizon Series Maintenance

Recharging Refrigerant

Step-by-step guide for recharging the freezer's refrigerant system.

Checking Backup Battery

How to test and verify the function of the monitoring system backup battery.

Cleaning the Freezer

Instructions for cleaning the condenser grill, exterior, and interior.

Defrosting the Freezer

Procedures for performing manual defrost cycles on the freezer.

Unit Cooler Cover Removal;Installation

Guides on removing and installing the unit cooler cover and related parts.

Access Control Cartridge Replacement

Guides on removing and replacing the Access Control lock cartridge.

Supplies List

Lists common supplies and part numbers used for maintenance.

Horizon Series Troubleshooting Guide

General Operation Problems

Addresses issues with drawers, doors, and display responsiveness.

Chamber Temperature Problems

Diagnoses and resolves issues related to chamber temperature accuracy.

Alarm Activation Problems

Solves problems with alarms not sounding or activating incorrectly.

Condensation and Icing Problems

Addresses excessive moisture, condensation, and ice buildup issues.

Horizon Series Parts Identification

Control and Monitoring Components

Lists parts for the Horizon Series control system and chart recorder.

Front Panel Components

Identifies parts on the front panel, including Access Control.

Rear and Under Components

Details components located on the rear and underside of the freezer.

Side Access Panel Components

Parts accessible via the side access panel.

Interior Components

Lists interior parts like probes, bottles, and door switches.

Unit Cooler Components

Identifies parts within the unit cooler assembly.

Storage Components

Lists parts related to drawers, shelves, and baskets.

Door and Hinge Components

Lists parts related to the door, hinges, and locking mechanisms.

Horizon Series Schematics Diagrams

HPF and HLF Models: 105 Configuration

Provides wiring diagrams for HPF and HLF 105 configuration models.

Horizon Series Settings and Controls

Touring the Monitoring System

Familiarizes users with the monitoring system interface and its functions.

Viewing and Changing Settings

How to view current settings and change parameters like setpoints.

Calibrating Monitor Readout

Steps to calibrate the displayed temperature to match actual chamber temperature.

Testing Alarms

Procedures for testing temperature, power failure, and door open alarms.

Warranty Information

Product Warranty (USA & Canada)

Details warranty coverage, terms, and service for USA and Canada.

Warranty Outside USA & Canada

Information on obtaining warranty service from local distributors outside North America.

References and Compliance

Alarm Reference Guide

Lists alarms, their types (audible, visual, remote), and messages.

Energy Conservation and Compliance

Covers energy efficiency and regulatory compliance standards.

Helmer i.series Specifications

General

Brand	Helmer
Model	i.series
Category	Refrigerator
Language	English

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Helmer i.series - Service Manual

Table of Contents

Other manuals for Helmer i.series

Questions and Answers

Summary

About this Manual

Intended Audience

Symbols and Conventions

Copyright and Trademark Information

Safety Precautions

Safety Labels

Avoiding Injury

Freezer Configuration

Model and Input Power Identification

Identifying Control Systems

Preparing the Temperature Probe

Preparing the Chart Recorder

i.Series Product Configuration

Installing Backup Batteries

Freezer Setpoint Configuration

Automatic Defrost Cycle Configuration

External Monitoring Devices

Moving Drawers, Shelves, and Baskets

Leveling the Freezer

Door Characteristics

Door Hinge and Handle Reversal

Temperature Controller Settings

Temperature Setpoint Settings

Temperature Calibration Settings

Maintenance Procedures

Recharging Refrigerant

Checking Backup Battery

Cleaning the Freezer

Defrosting the Freezer

Access Control Cartridge Replacement

Supplies

Troubleshooting Guide

General Operation Problems

Chamber Temperature Problems

Alarm Activation Problems

Condensation and Icing Problems

Parts Identification

Control and Monitoring Parts

Front Panel Parts

Rear and Under Components

Side Access Panel Parts

Interior Components

Unit Cooler Parts

Storage Parts

Door and Hinge Parts

Schematics Diagrams

iPF and iLF Models: 105 Configuration

System Settings and Configuration

Navigating the Home Screen

Viewing and Changing Settings

Calibrating Temperature Probes

Restoring Factory Defaults

Testing Alarms

Touchscreen Calibration

Horizon Series Product Configuration

Installing Backup Batteries

Freezer Setpoint Configuration

Automatic Defrost Cycle Configuration

Moving Drawers, Shelves, and Baskets

Leveling the Freezer

Door Hinge and Handle Reversal

Horizon Series Temp Controller Settings

Hysteresis Settings

Alarm Setpoints

Temperature Offset Values

Horizon Series Maintenance

Recharging Refrigerant

Checking Backup Battery

Cleaning the Freezer

Defrosting the Freezer

Unit Cooler Cover Removal;Installation

Access Control Cartridge Replacement

Supplies List

Horizon Series Troubleshooting Guide

General Operation Problems