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Helo LX - Troubleshooting Data Sync Issues; No Data on the App

Helo LX
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connected to HELO™ LX.
- Verify that there are no obstacles between
HELO™ LX and your skin.
- Reset the wellness band (hold the power button
for 8 seconds and then turn it on) and try again.
There is no data on the App
- Make sure you have an active internet connection
on your device.
- Try to logout and login in the app and make new
measurements.
For more solutions to usage problems, advices, downlo-
ad and assistance for your HELO™ LX, please visit the
following websites
heloapp.worldgn.com/heloapptutorial.html
www.worldgn.com/products/helo/video
www.worldgn.com/products/helo/userguidewebpage
www.worldgn.com/heloapp
USER GUIDE - EN

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