Let the band dry open air. Direct sunlight, high
temperatures, and humidity can cause discoloration
and damage.
REPLACE THE BAND
The band is composed by two separate parts, which
can be replaced with other bands provided separately.
RESOLUTION OF FREQUENT PROBLEMS
I can’t connect HELO™ LX to the App
- Recharge HELO™ LX and check that the LED, during
the charge, becomes red.
- Verify that the Bluetooth connection on your
smartphone is active.
- Try to turn the Bluetooth connection of your
mobile device off and on.
- Keep HELO™ LX near the smartphone.
If the problem persists, you can unpair HELO™ LX from
the App, reset the wellness band, (hold the power but-
ton for 8 seconds and then turn it on) and try again.
If after all the checks the device doesn’t connect, you
can try on a new smartphone/tablet.
I can’t take measurements with HELO™ LX
- Verify that the sensor window below HELO™ LX
is clean and not covered by dust or obstructed.
- Verify that the sensor works properly, with two
visible lights when you start the measurements.
- Verify that the charger adapter is not
USER GUIDE - EN
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