Henny Penny AHC-993 User Manual (English)

Questions and Answers:

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David SmithSep 8, 2025
Why is Henny Penny AHC-993 not reaching set temperature?
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  Todd GibsonSep 8, 2025
  If your Henny Penny Commercial Food Equipment is not reaching the set temperature, check the blower and replace if bad. Check the heaters and replace if bad. Replace the relay. Keep doors closed except to load and serve product. Replace bad door gaskets. Possible causes include a blower not working, a bad air heater, bad air heater or blower relays, doors left open, or a torn or worn door gasket.
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Amanda KingAug 23, 2025
What to do if Henny Penny AHC-993 displays 'E-5 AIR TEMP TOO HOT'?
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  Riley CopelandAug 23, 2025
  To resolve the 'E-5 AIR TEMP TOO HOT' error on your Henny Penny Commercial Food Equipment, begin by turning the switch to the OFF position, and then back to ON. If the display continues to show 'E-5', inspect the heating circuits and temperature probe. After the unit cools down, the controls should return to normal. If 'E-5' persists, have the PC board replaced. This error can be caused by a faulty relay, PC board, or air probe.
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Carlos RivasAug 25, 2025
How to troubleshoot 'E-6A AIR TEMP SENSOR FAILED OPEN' on Henny Penny AHC-993 Commercial Food Equipment?
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  Susan EllisAug 26, 2025
  If your Henny Penny Commercial Food Equipment displays 'E-6A AIR TEMP SENSOR FAILED OPEN', turn the switch to the OFF position, then back to ON. Check the temperature probe and repair or replace it. Once the temperature probe is repaired or replaced, the controls should return to normal. If 'E-6' persists, have the PC board replaced. This error typically indicates a faulty air probe.
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John HoustonAug 27, 2025
What does 'E-6B AIR TEMP SENSOR FAILED SHORTED' mean on Henny Penny AHC-993?
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  mrichardsonAug 27, 2025
  If your Henny Penny Commercial Food Equipment displays 'E-6B AIR TEMP SENSOR FAILED SHORTED', turn the switch to the OFF position, then back to ON. Check the temperature probe and repair or replace it. Once the temperature probe is repaired or replaced, the controls should return to normal. If 'E-6' persists, have PC board replaced. This error is caused by a faulty air temperature probe.
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robert00Aug 27, 2025
What to do for 'E-17 HUMIDITY SENSOR FAILED' on Henny Penny AHC-993 Commercial Food Equipment?
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  Samuel CarrollAug 28, 2025
  If your Henny Penny Commercial Food Equipment displays 'E-17 HUMIDITY SENSOR FAILED', turn the switch to the OFF position, then back to ON. Check the humidity sensor. Once the humidity sensor is repaired, or replaced, the controls should return to normal. If 'E-17' persists, have PC board replaced. This error is caused by a faulty humidity sensor.
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brownjoseAug 29, 2025
How do I fix 'E-12A WATER HEATER SENSOR FAILED OPEN' on Henny Penny AHC-993 Commercial Food Equipment?
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  Mrs. Isabel JohnsonAug 29, 2025
  If your Henny Penny Commercial Food Equipment displays 'E-12A WATER HEATER SENSOR FAILED OPEN', turn the switch to the OFF position, then back to ON. The water heater should be checked and repaired or replaced (the water heater probe is built into the water heater). The controls should return to normal. If 'E-12A' persists, have PC board replaced. This error is caused by a faulty water heater probe.
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Jason BeckerSep 13, 2025
How to resolve 'E-46 DATA SAVE FAILED' on Henny Penny AHC-993?
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  penamelissaSep 14, 2025
  If your Henny Penny Commercial Food Equipment displays 'E-46 DATA SAVE FAILED', turn the switch to the OFF position, then back to ON. Re-initialize the control (see Programming Section). If 'E-46' persists, have PC board replaced. This issue occurs when the memory is scrambled.
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Stephen PalmerSep 9, 2025
What causes overheating ('E-5' error) in Henny Penny AHC-993 Commercial Food Equipment?
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  Tammy SnyderSep 9, 2025
  If your Henny Penny Commercial Food Equipment is overheating, check the blower and replace if bad. Replace the control board. Replace the relay. The issue might be caused by a blower not working, a bad control board, or a relay stuck closed.
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Danielle AlvarezSep 6, 2025
Why is my Henny Penny AHC-993 Commercial Food Equipment steaming or making product soggy?
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  William LeeSep 7, 2025
  If your Henny Penny Commercial Food Equipment is steaming excessively or the product is soggy, decrease the humidity setpoint in Special Program Mode. Ohm out the probe and replace if necessary. Replace the humidity sensor. Replace the relay. If the vent is stuck closed, replace the vent motor, or the vent motor relay. Check alignment and condition of mechanical vent parts. Loosen vent acorn nuts if they are too tight. This can be caused by a humidity setpoint that is too high, a faulty water heater probe, a bad humidity sensor, a relay stuck closed, or a vent stuck closed.
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Jeremy OsborneSep 4, 2025
How to fix 'E-54A CPU TEMP SENSOR OPEN' error on Henny Penny AHC-993?
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  robert13Sep 4, 2025
  If your Henny Penny Commercial Food Equipment is overheating and displaying 'E-54A CPU TEMP SENSOR OPEN', turn the switch to the OFF position, then back to ON. Re-initialize the control (see Programming Section). If the error code persists, have PC board replaced. The cause is a faulty PC board.