Page 9For technical questions, please call 1-888-866-5797.Item 70068
Troubleshooting
Problem Possible Causes Likely Solutions
Tool will not start. 1. Battery Pack not properly
connected.
2. Battery Pack not properly
charged.
3. Battery Pack stopped
working.
4. Internal damage or wear.
(Trigger, for example.)
1. Remove Battery Pack, make sure there are
no obstructions, clean battery contacts on
tool, reinsert the Battery Pack according to its
shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and
operating properly. Give enough time for
Battery Pack to recharge properly.
3. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
4. Have technician service tool.
Tool operates slowly. 1. Forcing tool to work too fast.
2. Battery Pack wearing out.
1. Allow tool to work at its own rate.
2. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Performance
decreases over time.
Bit dull or damaged. Keep bits sharp, replace as needed.
Excessive noise/
rattling.
Internal damage or wear. Have technician service tool.
Overheating. 1. Forcing tool to work too fast.
2. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Wear ANSI-approved safety goggles and
NIOSH-approved dust mask/respirator while
blowing dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect Battery Pack and Charger power supply before service.
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