Hesai PandarQT User Manual (English)

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Questions and Answers:

J
johnroseSep 8, 2025
How to fix abnormal point cloud (misaligned points, flashing points, or incomplete FOV) in Hesai Accessories?
- C
  Carla HaynesSep 9, 2025
  If you observe an abnormal point cloud with misaligned or flashing points, or an incomplete FOV, make sure the LiDAR's enclosure is clean. If not, refer to Chapter 7 (Sensor Maintenance) for the cleaning method. Also, ensure that the LiDAR's calibration file is imported (Pandar40P automatically imports the calibration file, while Pandar40 requires manual importing). Check for packet loss. If no packet is missing while the point cloud flashes, please update PandarView to the latest version and restart the PC. If the problem persists, try connecting the LiDAR to another PC.
C
Christopher GomezSep 12, 2025
How to troubleshoot GPS lock issues with Hesai Accessories?
- J
  Jacqueline AustinSep 12, 2025
  To troubleshoot GPS lock issues: * Make sure the GPS receiver is properly connected. * Make sure the PPS signal is connected to the LiDAR. * Make sure the Destination GPS Port is correct on the Settings page of web control. * Make sure the input GPS signals satisfy the electrical requirements in Section 2.2 (Interface) and Section 2.3.1 (Connection Box Interfaces) in the user manual.
P
Patricia BenjaminSep 12, 2025
What to do if I cannot open web control for Hesai Accessories?
- J
  Jerry ValentineSep 12, 2025
  If you cannot open web control, ensure that the Ethernet cable is properly connected. Also, verify that the LiDAR's and the PC's IP addresses are correct, possibly using Wireshark. Try restarting the PC, or connect the LiDAR to another PC.
L
linda91Sep 14, 2025
How to resolve abnormal packet size (missing packets) issues with Hesai Accessories?
- J
  Justin GordonSep 14, 2025
  To resolve abnormal packet size (missing packets) issues: * Check if the FOV (field of view) has been changed on the Azimuth FOV page of web control. * Check if the Ethernet is overloaded. * Check if a switch is connected into the network. The data transmitted from other devices may cause network congestion and packet loss. * Connect the PC only to the LiDAR and check for packet loss.

Hesai PandarQT Specifications

General

Weight	< 0.91 kg
Laser Wavelength	905 nm
Field of View (Vertical)	70.4°
Angular Resolution (Vertical)	0.2°
Angular Resolution (Horizontal)	0.2°
Operating Voltage	9-36 VDC
Accuracy	±2 cm
Protection Level	IP67
Power Consumption (typical)	12 W
Ingress Protection Rating	IP67
Points per Second	768, 000 pts/s

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Questions and Answers:

Hesai PandarQT Specifications

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