How to resolve IP conflict on HIKVISION AX PRO DS-PWA96-M-WE Security System?
To resolve an IP conflict, search for the currently available IP address using the ping command. Then, change the IP address and log in again.
What to do if the HIKVISION AX PRO DS-PWA96-M-WE web page is not accessible?
If the web page is not accessible, check the following: * Ensure the network cable is not loose and the panel network is functioning correctly. * If the panel port has been modified, add the port number to the web address to access the page.
Why is my HIKVISION Security System Hik-Connect offline?
If Hik-Connect is offline, it indicates that the network configuration of the panel is incorrect and unable to access the extranet.
Why can't HIKVISION AX PRO DS-PWA96-M-WE send emails to Gmail?
If you're failing to send emails to Gmail, there could be two reasons: 1. Google might be preventing access from apps/devices that don't meet their security standards. To resolve this, log in to your Google account settings (https://www.google.com/settings/security/lesssecureapps) and enable "start using access of application not safe enough." 2. Gmail might not remove CAPTCHA authentication. Click the link (https://accounts.google.com/b/0/displayunlockcaptcha) and then click "continue."
What to do if alarm information is not reported to APP/4200/Alarm Center on HIKVISION AX PRO DS-PWA96-M-WE Security System?
If alarm information isn't being reported, ensure that the "alarm and tamper-proof notice" is enabled in the "Message push" settings.
Why can't HIKVISION AX PRO DS-PWA96-M-WE send emails to QQ or Foxmail?
If you are failing to send emails to QQ or Foxmail, it may be due to a wrong QQ account or password. Note that the password required for QQ account login is not the password used for normal login. The specific path is: Enter the email account ? device ? account ? to generate the authorization code, and use the authorization code as the login password.
What to do if I am unable to enter registration mode on HIKVISION Security System?
If you're unable to enter registration mode, it's likely because the panel is in "Hotspot" mode. Switch the panel to "station" mode, and then try to enter the registration mode again.
Why can't HIKVISION AX PRO DS-PWA96-M-WE send emails to Yahoo?
If you're unable to send emails to Yahoo, it might be because the security level of your mailbox is too high. Go to your mail account and turn on "less secure sign-in".
What to do if arming fails on HIKVISION Security System when the arming process is not started?
If arming fails, it may be because the panel does not enable "forced arming". Please turn on the "forced arming" enable, or restore the zone to the normal status.
What to do if the zone is offline on HIKVISION AX PRO DS-PWA96-M-WE?
If a zone is offline, it may be because the detector reports undervoltage. Replace the detector battery.
General| Model | DS-PWA96-M-WE |
|---|---|
| Brand | HIKVISION |
| Category | Security System |
| Type | Control Panel |
| Communication | Wireless |
| Wireless Frequency | 868 MHz |
| Two-Way Communication | Yes |
| Zones | 96 |
| Partitions | 8 |
| Keyfobs | Up to 8 |
| Wireless Sirens | Yes |
| Wireless Repeaters | Yes |
| Onboard Camera | No |
| Voice Prompt | Yes |
| Tamper Protection | Yes |
| Battery Life | Up to 12 hours |
| Operating Humidity | 10% to 90% (non-condensing) |
| Mobile App | Hik-Connect |
| Wireless Protocol | Tri-X, Cam-X |
| Wireless Range | 1600 m (Open Area) |
| Protocols | SIA-Contact ID |
| Power Supply | DC 12V |
| Backup Battery | Lithium battery |
| Operating Temperature | -10°C to 55°C |
| Wireless Range Open Space | 1600 meters |
Covers legal disclaimers, symbol meanings, and regulatory compliance statements.
Details the AX PRO system's features, capabilities, and technical specifications.
Describes the physical layout and indicators of the AX PRO control panel.
Guides through the initial device setup, network connection, and physical installation.
Covers user roles, invitation, permissions, and access level management.
Explains setup via Hik-ProConnect, Hik-Connect, and Web Client interfaces.
Details wired, Wi-Fi, cellular network, and communication parameter configurations.
Covers video settings, permissions, maintenance, system options, and operational procedures.
Provides solutions for communication, zone, arming, and mail delivery problems.
Includes input/output types, event codes, access levels, signalling, and SIA/CID codes.
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