Network Video Recorder User Manual
207
− Use Hik-Connect app to scan the QR code. You can find the scanning tool in More > Reset
Device Password.
− Send the QR code to email server.
1) Insert a USB flash drive to your device.
2) Click Export to export the QR code to USB flash drive.
3) Email the QR code to pw_recovery@hikvision.com as attachment.
Verify by Reserved Email
Check your reserved email, and you will receive a verification code within 5 minutes.
Enter the verification code.
Click OK to set the new password.
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