Do you have a question about the HIKVISION ECI-T24F2 and is the answer not in the manual?
Highlights critical warnings for preventing serious injury or death, and cautions for equipment damage.
Covers power supply, overload, connection, and emergency procedures for safe operation.
Explains how to change the camera's IP address using SADP software for LAN connectivity.
Describes the purpose and methods (SADP/Web) to enable Hik-Connect service on the camera.
Instructions for enabling Hik-Connect using the SADP software.
Steps to connect the camera to the Hik-Connect app, either via NVR or web browser.
This document serves as a Quick Start Guide for the ECI-T24Fx Network Turret Camera, providing essential information for its installation, configuration, and use. The camera is designed for surveillance applications, offering features for remote viewing, alarm notifications, and secure operation.
The ECI-T24Fx is a network turret camera primarily used for surveillance. It captures video data and can be integrated into a network for remote access and management. The camera supports Power over Ethernet (PoE), allowing both power and data to be transmitted over a single Ethernet cable, simplifying installation by reducing the need for separate power sources. This functionality requires a PoE-enabled switch.
The camera's core function involves capturing visual information within its field of view. Once installed and configured, it can provide live video feeds, which can be accessed via a web browser or a mobile application like Hik-Connect. This remote access enables users to monitor their premises from various locations.
Activation of the camera is a crucial initial step, requiring the user to set a strong password to enhance security. This activation can be performed through a web browser or using the SADP software, which is designed for detecting and activating Hikvision devices. After activation, the camera's IP address can be modified to ensure it operates within the same subnet as the user's computer, facilitating local area network (LAN) configuration and access.
The camera is designed to be part of a broader security system, capable of generating event-triggered videos, such as those initiated by motion detection. These recordings can be stored on a microSD memory card, which needs to be initialized before use. The Hik-Connect service further extends the camera's capabilities by enabling mobile access to live images and alarm notifications, making it a versatile tool for remote monitoring.
The ECI-T24Fx camera offers several user-friendly features for its operation and management. Installation is designed to be straightforward, with clear instructions for mounting the camera on either a wall or ceiling. A drill template is provided to ensure accurate placement of screw and cable holes. The camera body can be easily disassembled and reassembled for mounting, and its surveillance angle can be adjusted across multiple axes: pan (0° to 360°), tilt (0° to 75°), and rotation (0° to 360°), allowing for flexible positioning to achieve optimal coverage.
Network configuration is a key aspect of using the camera. It can be connected directly to a computer or via a switch or router, depending on the network setup. The camera's default IP address is 192.168.1.64, and users are advised to ensure their computer is on the same subnet for initial access. For cameras with DHCP enabled by default, the SADP software can be used to discover their IP addresses.
Accessing the camera's interface is primarily done through a web browser. After inputting the camera's IP address, users are prompted to log in with their credentials. A plug-in installation may be required for full functionality, including live video viewing and camera management. The web interface provides access to various configuration settings, including network parameters, advanced settings, and platform access for services like Hik-Connect.
The Hik-Connect service is a significant usage feature, enabling mobile monitoring. To use this service, Hik-Connect must be enabled on the camera, either during activation or through the web browser's platform access settings. A verification code needs to be created or changed for this service, which is essential for adding the camera to a Hik-Connect account. Once enabled, users can add the camera to the Hik-Connect app by scanning a QR code (if accessing through an NVR) or by typing in the camera's serial number (if accessing directly via a web browser). This allows for real-time viewing of camera images and reception of alarm notifications on a mobile device.
The camera also supports local storage via a microSD memory card. Users can check the status of the memory card through the device settings and initialize it if necessary. Once initialized and in "Normal" status, the camera can begin recording event-triggered videos, such as those from motion detection, providing a continuous record of surveillance events.
The maintenance of the ECI-T24Fx camera focuses on ensuring its longevity, optimal performance, and security. A critical aspect of maintenance is the proper configuration of passwords and security settings. Users are strongly recommended to create robust passwords, combining numbers, lowercase and uppercase letters, and special characters, and to reset them regularly (weekly or monthly) to prevent unauthorized access. The device has a security feature that locks the IP address after multiple failed password attempts, highlighting the importance of secure credential management.
Physical maintenance involves careful handling and environmental considerations. Users are advised not to touch sensor modules with fingers; if cleaning is required, a clean cloth with a bit of ethanol should be used gently. To protect the sensor from dirt during extended periods of non-use, the lens cap should be replaced. The camera should not be aimed at direct sunlight or overly bright places, as this can cause blooming or smearing and affect the sensor's endurance. Similarly, exposure to laser beams should be avoided as it can burn out the sensor.
Environmental conditions play a significant role in the camera's maintenance. It should not be placed in extremely hot, cold (operating temperature -10° to 40° C), dusty, or damp locations, nor should it be exposed to high electromagnetic radiation. Good ventilation is essential to prevent heat accumulation. The camera should also be kept away from liquids during operation.
During delivery, the camera should always be packed in its original packaging or similar protective material to prevent damage. Regular replacement of certain parts, such as electrolytic capacitors, is recommended based on their average enduring time, which varies with operating environment and usage history. Users are encouraged to perform regular checks and contact their dealer for more details on part replacement.
Battery maintenance is also addressed, with a warning against improper use or replacement, which could lead to an explosion hazard. Batteries should only be replaced with the same or equivalent type, and used batteries must be disposed of according to the manufacturer's instructions.
In case of product malfunction, users are advised to contact their dealer or the nearest service center rather than attempting to disassemble the camera themselves. Unauthorized repairs or maintenance can cause further problems and may void warranties. The manual also emphasizes the importance of ensuring the power supply voltage is correct and that the camera is firmly fixed when mounted to prevent physical shock or dropping. Additionally, if smoke, odor, or noise emanates from the device, power should be immediately turned off, the power cable unplugged, and the service center contacted.
| Model | ECI-T24F2 |
|---|---|
| Resolution | 1920 x 1080 |
| IR Range | Up to 30 m |
| Video Compression | H.265+/H.265/H.264+/H.264 |
| Day/Night | IR Cut Filter with Auto Switch |
| Operating Conditions | -30°C to 60°C (-22°F to 140°F), Humidity 95% or less (non-condensing) |
| Ingress Protection | IP67 |
| Sensor Type | CMOS |
| Lens | 2.8 mm |
| Frame Rate | Main stream: 1920 × 1080 @ 25 fps/30 fps |
| Power Supply | 12 VDC ± 25%, PoE (802.3af) |
| Power Consumption | 6.5W max |











