Product Warranty Card – Limited Warranty
Thank you for purchasing a HiMirror product. Our products are made with a commitment to
quality design. To ensure your best experience with our product, we advise you to read the
quick installation guide or visit our website for further information (www.himirror.com). If
warranty service is needed, please contact our official website at www.himirror.com/support.
If you would like to learn more about the warranty services, please log on to www.himir-
ror.com, select “Support”, then “Product Warranty” or “Download”, where you can find complete
details of all the warranty terms and conditions. With any request for warranty service, you
must provide the product name, serial number and date of purchase. Please keep this
warranty card in a safe place. If it is lost or destroyed a new one will not be issued. Please
present this warranty card if you require any warranty service for covered defects in the
product arising during the warranty period. Please retain all original packaging material. If you
need a warranty service, please send your product with the original packaging. Sending
without the original packaging material may cause product damage during the delivery and
may result in service fees for which you will be responsible.
IN ALL EVENTS, THE TOTAL LIABILITY OF HIMIRROR FOR ANY PRODUCT DEFECTS OR ANY
DAMAGES ARISING THEREFROM WILL NOT EXCEED THE END-USER’S PURCHASE PRICE
FOR THIS PRODUCT, PLUS ANY NECESSARY EXPENSES INCURRED BY THE END-USER IN
REQUESTING WARRANTY SERVICE.
Limited Warranty
What is Covered.
Except as stated below, this product is warranted to the original end-user buyer against any
defects in material and workmanship that arise as a result of normal and reasonable use of the
product. This warranty is not transferable to anyone who subsequently purchases, leases or
otherwise obtains the product from the original end-user buyer.
How long the warranty lasts.
The product is warranted for one year from the original end-user’s product purchase date as
shown on the product warranty card or on other written proof of the original end-user’s product
purchase date or for one year from the date of manufacture of the product if no written proof
of the original end-user’s product purchase date can be provided.
What is not covered.
This warranty covers only defects in materials or workmanship arising as a result of normal
and reasonable use of the product and does not cover any other problems, including those that
arise from: (i) improper maintenance or modification; (ii) use of software, media, parts or
supplies not provided by HiMirror; (iii) operation of the product outside the product’s
specifications; or (iv) unauthorised modification or misuse of the product. No warranty is given
with respect to any consumables attached to or provided with the product (including but not
limited to box, packing materials, power adaptor, manuals, bracket, mounting accessories).
HiMirror does not perform warranty services outside of the region where you purchased the
product.
What HiMirror will do.
In the event a product defect is covered by this warranty, HiMirror will repair or replace the
product at no charge to the end-user, other than any delivery charges as stated below.
How to get service.
If warranty service is needed, please contact our official website at www.himirror.com/support.
In order to receive warranty service, you must provide the product name, serial number and
date of purchase. If the product is eligible for warranty service, you will receive a Return
Merchandise Authorisation (RMA) number and the address of the service centre to which the
product should be delivered for warranty service. When you receive an RMA number, you must
send the product to the specified service centre with the RMA number printed on the delivery
label or on the delivery package. An RMA number is required before you send the product for
warranty service. If you fail to include an RMA number on the delivery label or the delivery
package, any repair or replacement of the product could be delayed.
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