Hipresso DP2002 - The machine does not come on.; The coffee is delivered too slowly or a drop at a time; The milk is not frothed; 13. WARRANTY

Problem
Possible Cause
Solution
The machine does not come on.
It is not plugged into the main
socket, or the main switch is not
turned on or the screen is not
touched to start
Plug into the main socket; Place
the main switch in the “on”
position; Touch the screen to
start .
Strange noise from coffee bean
grinder.
Foreign objects in coffee bean
grinder.
Contact customer service for
assistance.
The coffee is delivered too slowly
or a drop at a time
The coffee is ground to finely
Turn the grinding adjustment
knob towards “+” direction.
Short of water in water flow system.
Make hot water before making
coffees.
The brew group is dirty.
Clean the brew group.
The brew group cannot be
removed.
The brew group is not in correct
position.
Restart the appliance. Debug all
warnings on the screen and the
brew group will return to its
original position automatically.
Water comes out while making
coffee
Coffee beans are not well ground.
Turn the grinding adjustment
knob towards “+” direction. If the
problem cannot be resolved,
please contact customer service.
The coffee beans are dampened.
Warning that brew group is not
installed though it has been
inserted
The brew group is not installed
properly.
Check and make sure the brew
group is installed properly.
Coffee amount is insufficient
The water channel of the coffee
machine is clogged by limescale.
Descaling the appliance
according to the descaling
instruction.
The milk is not frothed
The milk frother is dirty or not
installed properly.
Clean the milk frother. Make sure
it is installed properly.
The type of milk is not suitable for
frothing.
Suggest to use whole milk.
13. WARRANTY
13.1 Warranty and Liability
Hipresso is not liable for any damage or injuries depriving from improper use listed as below:
(1) The appliance is improperly used.
(2) The appliance and its additional parts are not correctly installed, debugged, operated, cleaned
or maintained;
(3) The maintenance is not carried out regularly according to the guide;
(4) Failure to respect this instruction manual in relevant of safety warnings of appliance storage,
installation, operation and maintenance.