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Phone cannot be switched on
• Ensuretopress
thePowerbuttonforatleasttwoseconds.
• Chargebattery.Checkthechargingindicatoronthescreen.
Charge has error
• Outsidetemperatureistoohotorcold.Chargethebattery.
• Ensurethatphoneischargingatanormaltemperature.
• Checkthechargeranditsconnectiontothephone.
• Plugthechargerintoadifferentsocket.
• Ensurethatchargerisnotdefective.Ifso,replacethechar-
ger.
• Useonlyoriginalaccessories.
Impossible to receive or send SMS and photos
Ensurethatthestorageissufcient.Deletesomemessagesin
yourphone.
Files cannot be opened
Checkthesupportedleformats.
Screen does not light up when receiving a call.
• Ifyouuseaprotectiontapeorcase,ensurethat it has not
coveredtheareaaroundthelightsensor.
• Ensurethattheareaaroundthelightsensorisclean.
Phone has no sound
Checkthesettingsstatusinthesoundmenutoensurethatthe