Hisense RQ689N4AC1 - User Manual

Questions and Answers

M
Michael GibbsAug 14, 2025
What to do if my Hisense RQ689N4AC1 is not working?
- J
  james74Aug 14, 2025
  If your Hisense Refrigerator isn't working, first ensure the power cord is properly plugged into the outlet. Then, check the fuse or circuit of your power supply and replace it if necessary. The ambient temperature might be too low, so try setting the chamber temperature to a colder level. Also, it's normal for the freezer not to operate during the automatic defrost cycle, or shortly after being switched on, to protect the compressor.
N
Nicholas CastilloAug 17, 2025
Why is the temperature inside my Hisense RQ689N4AC1 Refrigerator too warm?
- J
  Jason Gallegos MDAug 17, 2025
  The temperature inside your Hisense Refrigerator might be too warm if you've left the doors open too long or too often, if something is preventing the doors from closing properly, or if the appliance doesn't have enough clearance on the sides, back, and top.
K
Kari NelsonAug 20, 2025
Why is my Hisense RQ689N4AC1 dripping water on the floor?
- S
  strongjenniferAug 20, 2025
  Your Hisense Refrigerator might be dripping water on the floor because the water pan (at the rear bottom) isn't properly leveled, the draining spout isn't directing water into the pan correctly, or the water spout is blocked. You may need to pull the refrigerator away from the wall to inspect the pan and spout.
K
Katherine RobinsonAug 25, 2025
Why is my Hisense Refrigerator making noise?
- S
  smurrayAug 25, 2025
  Some noises from your Hisense Refrigerator are normal, such as compressor running noises, air movement noise from the fan, gurgling sounds similar to water boiling, popping during defrosting, and clicking before the compressor starts. However, unusual noises may be due to the cabinet not being level, the back of the appliance touching the wall, or items inside like bottles rolling around. Check these potential issues and take action to correct them.
A
Adrienne WilkinsAug 28, 2025
How to prevent frost in my Hisense Refrigerator compartment?
- D
  Diana JimenezAug 28, 2025
  To prevent frost in your Hisense Refrigerator compartment, make sure the air outlets aren't blocked by food and that food is arranged to allow sufficient ventilation. Also, ensure the door is fully closed. To remove any existing frost, please refer to cleaning and care chapter.
E
Elizabeth HernandezAug 30, 2025
What to do if Hisense RQ689N4AC1 Refrigerator doors can't be closed easily?
- J
  Jason LaneAug 31, 2025
  Check if the top of your Hisense Refrigerator is tilted back by 10-15mm to allow the doors to self-close. Also, make sure nothing inside is preventing the doors from closing properly.
C
Cody MartinSep 3, 2025
Why is the light not working in my Hisense RQ689N4AC1?
- T
  triveraSep 3, 2025
  The LED light in your Hisense Refrigerator may be damaged; refer to replace LED lights in cleaning and care chapter. Alternatively, the control system may have disabled the lights because the door was left open too long; try closing and reopening the door to reactivate the lights.
J
Jessica MillerSep 7, 2025
Why does the motor in my Hisense RQ689N4AC1 run continuously?
- R
  Roger SolomonSep 7, 2025
  It's normal to frequently hear the motor running in your Hisense Refrigerator, especially if the temperature setting is colder than necessary, a large amount of warm food has recently been stored, the outside temperature is high, the doors are opened too often or for too long, or just after installation or after the appliance has been off for a long time.
S
Scott DavisSep 9, 2025
How to eliminate odours from my Hisense RQ689N4AC1 Refrigerator?
- B
  barbermarkSep 10, 2025
  To eliminate odours from your Hisense Refrigerator, try cleaning the interior. Also, consider that some foods, containers, or wrapping might be causing the odours.

Summary

User Operation Manual and Model Information

Safety and Warning Information

Safety for Children and Vulnerable People

Ensures safe usage of the appliance by children and vulnerable individuals.

General Safety and Hazard Warnings

Flammable Substances and Refrigerant Hazards

Warns against storing flammable substances and handling refrigerant safely.

Refrigerant and Electrical Safety

Refrigerant Type and Flammability

Details the refrigerant used (R600a) and its flammable properties.

Electrical Safety Guidelines

Provides critical safety rules for electrical connections and usage.

Daily Use and Operational Safety

Safe Daily Appliance Usage

Offers tips on preventing explosions, electrical hazards, and proper unplugging.

Food Storage and Placement Precautions

Advises on correct food placement and avoiding fire hazards.

Appliance Handling and Cleaning Safety

Care and Cleaning Safety Precautions

Important safety notes before cleaning and for specific cleaning methods.

Installation Safety Notes

Essential safety advice related to electrical connection and unpacking.

Installation and Ventilation Requirements

Ventilation for Cooling Efficiency

Explains the importance of air circulation for heat dissipation and energy saving.

Display Controls and Temperature Management

Fridge Temperature Setting

How to set and adjust the temperature for the refrigerator compartment.

My Fresh Choice Temperature Setting

Freezer Temperature Setting

Using Appliance Accessories

Cleaning and Care Procedures

Exterior Cleaning

Interior Cleaning and Frost Removal

How to clean the interior and manually remove frost if needed.

Troubleshooting Common Issues

Appliance Not Working and Odours

Appliance Noise and Motor Operation

Troubleshooting Temperature and Door Issues

Frost, Temperature, and Door Closure Problems

Resolving issues related to frost, incorrect temperatures, and doors not closing.

Water Dripping and Light Malfunctions

Hisense RQ689N4AC1 Specifications

General

Control type	Touch
Display type	LED
Product color	Stainless steel
Product design	French door
Built-in display	Yes
Housing material	Metal
Shelves material	Glass
Custom panel-ready	No
Appliance placement	Freestanding
Fridge net capacity	362 L
Fridge door balconies	6
Fridge gross capacity	391 L
Number of vegetable drawers	3
Fridge number of shelves/baskets	2
Noise level	43 dB
Climate class	SN-T
Total net capacity	556 L
Total gross capacity	621 L
Minimum operating temperature	10 °C
Connected load	- W
Energy efficiency scale	A+++ to D
Annual energy consumption	450 kWh
Star rating	4*
Freezer position	Bottom-placed
Freezing capacity	12 kg/24h
Freezer net capacity	194 L
Freezer gross capacity	230 L
Storage time during power failure	10 h
Package depth	777 mm
Package width	955 mm
Package height	1932 mm
Package weight	130000 g