Description
Possible Cause
Solution
Check if the water pressure is
high enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for
blockage.
Water injecting
problem during
wash cycle.
Overtime water
draining
Restart the appliance. If problem
persists, please contact the
customer service.
Others
Water overflow
Restart the appliance.
Close the door properly
and restart.
Door is not closed
properly.
Description
Possible Cause
Solution
Close the door properly
and restart.
Check the laundry.
Door is not closed
properly.Clothes are
stuck.
Safety protection is
activated.
Disconnect the power and
restart.
Water leakage
Connections are
not tight enough.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the
detergent dispenser dry.
Abnormal noise
Check if the fixing bolts have
been removed. Make sure the
appliance is installed on a
solid and level floor.
Indicator or display
does not work
PC board or harness
have connection
problems.
Switch off the power and
check if the mains plug is
connected properly.
Appliance does
not start
Detergent residues in
the detergent
dispenser
Detergent is damp
and/or clotted.
Door can´t be
opened
Fixing bolts are still in
place.
Floor is not solid or level.
Error Codes
TROUBLE SHOOTING
Whenever there is a problem with the appliance, check if you can solve it following the tables
below. If the problem persists, please contact the customer service.
35
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