HOFFEN Chef Express CE-2000 - TROUBLESHOOTING

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12. TROUBLESHOOTING
This appliance is equipped with an electronic system to detect any anomalies, such as
engine overheating, excess weight in the bowl, etc. The table below describes possible
anomalies that may occur, and how to solve them.
PROBLEM INDICATION CAUSE SOLUTION
The appliance
does not start.
00:00
No time selected for the
preparation/cooking
Press buttons “-” and “+”
to programme the time as
indicated in the recipe.
Caution on
display
(w/light &
Caution)
LID LID is not closed.
Place lid and insert bowl in
the appliance as instructed
on page 45-47.
Caution on
display
(w/light &
caution)
E11
Excess current. Detection
of engine operating current
over 5A.
Press button “-”.
Caution on
display
(w/light &
Caution)
E12
Congested engine.
Rotation speed less than
50 rpm per 6 continuous
seconds.
Switch off the appliance.
Check if any ingredient is
blocking the blades and
remove it. Press button “-”.
Caution on
display
(w/light &
Caution)
E13
Engine speed over 23000
rpm per 6 continuous
seconds.
Switch off the appliance.
Press button “-”.
Caution on
display
(w/light &
Caution)
E14
Engine does not run.
Detection of power failure,
open circuit or engine
rotation speed less
than 50 rpm per 6
continuous seconds.
Switch off the appliance.
Wait 2 minutes. Press
button “-”.
Caution on
display
(w/light &
Caution)
E15
Maximum weight limit in
bowl has been exceeded
(3000 g).
Check and reduce contents
in the bowl.