Home Decorators Collection BENSON User Manual (English)

Questions and Answers:

B
Bryan BrewerJul 28, 2025
What to do if my Home Decorators Collection BENSON remote is not working?
- J
  James ScottJul 29, 2025
  If your Home Decorators Collection Fan remote control isn't working, ensure you haven't connected the fan with wall-mounted variable speed controls. Also, double-check that the frequency switches are correctly set.
D
Donald WrightAug 5, 2025
How to troubleshoot a Home Decorators Collection Fan that will not start?
- P
  Philip GarciaAug 5, 2025
  If your Home Decorators Collection Fan won't start, check the main and branch circuit fuses or breakers. Inspect the line wire connections to the fan and switch wire connections in the switch housing. Also, ensure the frequency switches on both the remote control and receiver are set to the same frequency.
K
katherine00Aug 13, 2025
Why does my Home Decorators Collection BENSON Fan wobble?
- L
  Lisa TorresAug 13, 2025
  Most wobbling issues with Home Decorators Collection Fans stem from loose components. Start by ensuring all blades and blade bracket screws are tightened securely. After proper installation, allow the fan to run for 10 minutes for self-adjustment. Check blade level using the described measuring process. If deviations are minimal (less than 1/8 inch) and wobbling persists, contact Customer Service at 1-800-986-3460 for a complimentary Blade Balancing Kit. If deviation exceeds 1/8 inch, call Customer Service to order complimentary bracket replacements.
E
Ethan HudsonAug 19, 2025
How to fix a noisy Home Decorators Collection BENSON Fan?
- M
  Michael WhiteAug 19, 2025
  If your Home Decorators Collection Fan is making noise, ensure all motor housing screws are snug. Check that the screws attaching the fan blade to the motor hub are tight, and confirm wire nut connections aren't rattling against each other or the switch housing's interior wall. Allow a 24-hour "breaking-in" period for new fans, as most noises disappear during this time. If using a ceiling light kit, ensure the glassware is tightly secured. Verify there's a small gap between the ceiling and canopy, preventing contact. Finally, ensure your ceiling box is secure and rubber isolator pads are used between the mounting bracket and outlet box.