CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to get
help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that you
may have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see Setting the Clock. For vehicles with
navigation, the time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP
button?
A: The brake pedal must be pressed to start the vehicle.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically
turn on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even
though the /smart entry remote
*1
is within range?
A: If you pull the handle too quickly, the system may not have time to confirm
the door is unlocked. Wait to hear a beep to confirm the door is unlocked. If
you are wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is
asking for a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle, then
press and hold the audio power button until the system reactivates.
Q: Why can’t I operate Pandora
®
through the audio system?
A: Audio may be streaming through
Bluetooth
®
Audio. Make sure Pandora
®
mode is selected and the phone cable is properly connected to the USB
adapter. Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with
Bluetooth
®
features? How do I pair my phone?
A: U.S. customers can check phone compatibility and get more information by
visiting
handsfreelink.com
. Canada customers can phone (855)-490-7351 for
any HandsFreeLink
®
related inquiry. For pairing instructions, see Pairing a
Phone .
*1 - If equipped
CUSTOMER INFORMATION
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