FAQs
|
Xenon 1902g-bf BatteryFree Wireless Scanner
|
www.honeywellaidc.com
.Q I never saw the yellow alert – only
the red alert. Why?
.A There are two possible reasons why this may occur:
• Alerts will not occur while scanning. So, if you were
continuously scanning for a long time, it is possible
that when you stopped the scanner’s charge
level had dropped to 10% or lower. Therefore, you
would get the red alert after the next use of the
scanner without ever seeing a yellow alert.
• Super-capacitors lose small amounts of charge over
time. So if the scanner was left out of the charger
for a prolonged period of time before it was picked
up and used again, it is possible that the scanner’s
charge level had fallen to close to 10% or less.
Therefore, you get the red alert after the next use
of the scanner without ever seeing a yellow alert.
.Q What about the other Xenon alerts?
Can I turn those on and off?
.A Whatever alerts you can turn on or off with
today’s Xenon 1902g scanner, you can turn on
or off with the Xenon 1902g-bf scanner.
.Q Why do I get a “buzzing/razz” sound
when I press the base button to turn
on temporary presentation mode?
.A If the scanner has just been placed back into the
base, it takes approximately 10 seconds for the base
to recognize the scanner. If you press the base button
prior to the base recognizing the scanner, the base will
buzz/razz to let you know it’s too soon. You will have
to wait a few seconds and then press the base button
again to turn on temporary presentation mode.
SCANNING
.Q How many scans will I get out of a
single charge?
.A You will get a minimum of 450 scans per fully
charged scanner.
.Q Why do the number of scans vary?
.A There are a number of factors that impact the
number of scans you will get – the three biggest being
scanning, Bluetooth® communication and time.
• Scanning: Every time you scan, charge is consumed.
The amount of charge consumed varies depending on
the quality of the barcode, symbology, density, amount
of data, etc. For example:
SYMBOLOGY/MIL DATA LENGTH AVG. NO. OF SCANS
C39 5 mil 5 271
100% UPC 12 441
C39 20 mil 20 391
PDF 6.7 mil 131 300
DM 10 mil 49 248
QR 20 mil 59 337
DM 6.7 mil 38 225
• Bluetooth communication: Even when you stop
scanning, the scanner is in communication with
the base, consuming charge. That is why, after
15 seconds, the scanner goes to sleep to reduce
the amount of communication with the base and
therefore reduce the amount of power consumed.
• Leakage: Super-capacitors lose charge over time,
called “leakage”. So even when the scanner is idle
or asleep, a small amount of charge is being lost.
So how many scans you get is dependent on time
as well as number of scan attempts. The faster you
scan, the more scans you will get, as there is less
loss of charge due to the scanner being idle.
.Q Is there any performance difference
between the battery-free and battery-
powered Xenon scanners?
.A No, scanning performance is exactly the same.
.Q How did you calculate the number of
customers you can check out off a full charge?
.A Based on observational Voice-ofCustomer (VOC)
research, the average number of items scanned (for
targeted market segments) was 5 items or less, and the
overall time to complete a transaction was between
60 and 90 seconds. Based on this data, we calculated
an average retail transaction to be 5 scans every 1
minute when there is a line at the checkout counter.
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