13.
Fault Cause Solution
Motor does not start. No power. Check cable, switch, plug and
socket. If still inoperative,
contact service agent.
Suction force gradually
decreases or appliance is
overheating.
Filters are dirty.
Hose or telescopic tube is blocked.
Clean or replace filters,
remove objects from hose
and telescopic tube.
Troubleshooting
Problems and Solutions
Please contact Godfreys customer support and service hotline Australia on 1800 815 270 or
New Zealand on 0800 282 288 to find your local spare parts provider.
Maintenance & Troubleshooting