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Troubleshooting:
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner won’t run
1. Not firmly plugged in
2. No voltage in wall plug
3. Blown fuse or tripped breaker
4. Fuse in cleaner blown
5. On/Off pedal not depressed
1. Plug unit in firmly.
2. Check fuse or breaker in home.
3. Replace fuse or reset breaker in home.
4. Take to service center.
5. Press pedal.
Low suction
1. Dirty Water Tank full/automatic shut off engaged
2
. Blockage in tool on end of hose
3. Dirty Water Lid not on correctly
4. Dirty Water Tank Debris Filter clogged
5. Blockage in Nozzle
6. Dirty Water Tank not properly secured
7. Dirty Water Nozzle not on correctly
8. Blockage in hose
1. Remove and empty Dirty Water Tank. See "How to Empty" page 13.
2. Remove tool and clear blockage.
3. Make sure lid is on securely. See “How to Empty” page 13.
4. See "How to Empty" page 13.
5. See "How to Clean" page 15.
6. Replace Dirty Water Tank and secure Dirty Water Tank latch.
7. Remove and replace Dirty Water Nozzle. See “How to Clean & Remove Nozzle” page 15.
8. Drop a coin through, clear with broom handle.
Hose Nozzle stops spraying liquid durin
g use
1. Clean Water Tank or Detergent Container is empty
2. Loose connection to solution port on foot of cleaner
1. Turn off Cleaner and fill Clean Water tank & Detergent Container.
2. Check for secure
connection to solution port on body of Cleaner.
Accessory Tool will not spray after filling
the Clean Water Tank or Solution Tank
1. Air is trapped in the hose & pump 1. Turn on the Cleaner. If hose does not spray, prime
the pump by lowering the hose down to the floor and hold
the trigger for up to one minute.
2. Aim downward & squeeze trigger.
Hose will not spray after priming pump
1. Pump is defective
2. Not connected properly
1. Call for service: 1300 698 130.
2. Check connection.
Clean water
won’t dispense
1. Clean Water Tank or Solution Tank not firmly in place
2. Clean Water Tank or Solution Tank empty
1. Make sure tank is securely locked in position.
2. Refill container according
to cleaning instructions.
S
olution won’t dispense 1. Cleaner is not moving in forward direction 1.
Must be moving the machine forward to properly dispense water and solution.
Bru
shes w
on’t r
otate d
uring floor cleaning
1. Brush roll stall protection activated
2. Unit in upright position
1. Turn the unit off and back on, then inspect and clean for jams.
2. Brushes will not rotate in upright position. Step on handle release to start cleaning.
Water is leaking out of Carpet Cleaner 1. Clean Water Tank, Solution Tank or Dirty Water Tank not
FIRMLY in place
1. Make sure the tank is secure.
2. Carpet Cleaner may drip residual moisture after use. Allow cleaner and brushes to dry before storing on hard
floor surface.
WARNING
To reduce the risk of personal injury,
unplug before cleaning or servicing.
Cleaner leaking solution
1. The solution tank cap may not be tightly fitted or may be
incorrectly fitted.
1. Remove the solution tank and screw the solution tank cap tightly before refitting the solution tank back into
the machine.
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