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HP 17 Laptop PC Service Manual

HP 17 Laptop PC
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HP 17 Laptop PC (Intel)
* Models: 17-bs000 – 17-bs099
HP 17g Laptop PC
* Models: 17g-br100 – 17-br199
HP 17q Laptop PC
* Models: 17q-bu100 – 17-bu199
Maintenance and Service Guide

Table of Contents

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HP 17 Laptop PC Specifications

General IconGeneral
Display Size17.3 inches
RAM8 GB DDR4
Operating SystemWindows 11
GraphicsIntel UHD Graphics
Battery3-cell Li-ion
PortsUSB Type-A, USB Type-C, HDMI, SD card reader, headphone/microphone combo jack
WirelessBluetooth
Memory8 GB DDR4
Storage OptionsSSD

Summary

Safety Warning Notice

Product Description

Getting to Know Your Computer

Right Side Components

Identifies and describes components and ports on the right side of the laptop.

Left Side Components

Details components on the left side, including ports, vents, and indicator lights.

Display Components

Describes the laptop's display, camera, and internal microphone.

Keyboard Area Overview

Explains the keyboard layout, touchpad functionality, and special keys.

Bottom Components

Identifies components located on the bottom of the laptop, such as speakers and battery latches.

System Labels Explained

Explains the location and purpose of various labels providing system identification.

Illustrated Parts Catalog

Preliminary Requirements for Removal and Replacement

Tools Required for Service

Lists the necessary tools for performing hardware removal and replacement procedures.

General Service Precautions

Provides essential guidelines and cautions for handling computer parts during disassembly.

Handling Plastic Parts

Offers specific advice on handling plastic components to prevent damage during service.

Handling Cables and Connectors

Details precautions for safely disconnecting and reconnecting cables and connectors.

Customer Self-Repair Procedures

Battery Replacement Guide

Step-by-step instructions for safely removing and replacing the laptop battery.

Optical Drive Replacement Guide

Provides instructions for removing and replacing the optical drive assembly.

Authorized Service Provider Procedures

Display Subcomponents Replacement

Instructions for removing the display bezel, webcam, and panel.

Bottom Cover Removal

Step-by-step guide to removing the laptop's bottom cover for component access.

Hard Drive Replacement

Procedures for removing and replacing the computer's hard disk drive.

System Board Replacement

Detailed steps for removing and replacing the main system board.

Display Assembly Replacement

Instructions for removing and replacing the entire laptop display assembly.

Top Cover/Keyboard Replacement

Guidance on removing and replacing the top cover and keyboard assembly.

Using Setup Utility (BIOS)

Starting Setup Utility

Instructions on how to enter the BIOS setup utility upon computer startup.

Updating BIOS Utility

Information on obtaining and applying BIOS updates to improve system performance.

Determining BIOS Version

Methods for checking the current BIOS version installed on the computer.

Backing Up, Restoring, and Recovering

Creating Recovery Media and Backups

Steps to create essential recovery media and system backups for data protection.

Creating HP Recovery Media

Instructions for creating specific HP recovery media for system restoration.

Using Windows Recovery Tools

How to leverage built-in Windows tools for system restore points and data backups.

Recovering Using HP Recovery Manager

Instructions for using HP's software to restore the computer to its original factory state.

Changing Computer Boot Order

Guidance on modifying the system's boot sequence to prioritize specific devices.

Removing HP Recovery Partition

Steps to remove the HP Recovery partition to free up hard drive space.

HP PC Hardware Diagnostics (UEFI)

Starting HP Hardware Diagnostics

Steps to launch the hardware diagnostic tool upon computer startup.

Downloading Diagnostics to USB

Guidance on creating a bootable USB drive with diagnostic software.

Specifications

General Computer Specifications

Lists general specs like dimensions, weight, input power, and operating conditions.

Display Panel Specifications

Details the technical characteristics of the laptop's display panel.

Hard Drive Specifications

Provides technical details for various hard drive configurations.

M.2 Solid-State Drive Specifications

Lists the technical specifications for M.2 solid-state drive options.

DVD±RW Drive Specifications

Details the technical specifications for the DVD±RW SuperMulti DL drive.

Power Cord Set Requirements

Global Power Cord Requirements

General requirements applicable worldwide for power cord sets, including length and capacity.

Country-Specific Power Cord Requirements

Lists specific power cord set requirements and certifications for various countries and regions.

Recycling Information

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