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HP ZBook 17 G3 User Manual

HP ZBook 17 G3
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HP ZBook 17 G3 Mobile Workstation
Maintenance and Service Guide

Table of Contents

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HP ZBook 17 G3 Specifications

General IconGeneral
Form factorClamshell
Product typeMobile workstation
Product colorBlack
Cable lock slotYes
Country of originChina
Bus typeDMI3
SteppingR0
Tjunction100 °C
Processor cache8 MB
Processor cores4
Processor modeli7-6820HQ
System bus rate8 GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-6800 Mobile Series
Processor socketBGA 1440
Processor threads8
Processor codenameSkylake
Processor frequency2.7 GHz
Processor cache typeSmart Cache
Configurable TDP-down35 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.6 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)45 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3L-SDRAM, LPDDR3-SDRAM, DDR4-SDRAM
Memory clock speeds supported by processor1866, 2133, 1600 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
Maximum internal memory supported by processor64 GB
Motherboard chipsetIntel CM236
Pointing deviceTouchpad
Recovery operating systemWindows 10 Pro
Operating system installedWindows 7 Professional
Memory slots4x SO-DIMM
Internal memory16 GB
Memory channelsDual-channel
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Memory layout (slots x size)2 x 8 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfacePCI Express
Storage mediaSSD
Total storage capacity256 GB
Compatible memory cardsSD, SDHC, SDXC
Number of SSDs installed1
Display diagonal17.3 \
Native aspect ratio16:9
On-board graphics card ID0x191B
Discrete graphics card modelNVIDIA® Quadro® M3000M
On-board graphics card modelIntel® HD Graphics 530
Discrete graphics card memory4 GB
Discrete graphics memory typeGDDR5
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.7 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Battery capacity96 Wh
Number of battery cells6
AC adapter power200 W
Number of built-in speakers2
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.2
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity0
Sustainability certificatesENERGY STAR
Processor codeSR2FU
Processor ARK ID88970
Processor package size42 x 28 mm
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version1.00
Weight and Dimensions IconWeight and Dimensions
Depth280 mm
Width420 mm
Height30 mm
Weight3000 g

Summary

Product Description

Graphics

Information on integrated Intel HD graphics and discrete NVIDIA Quadro/AMD FirePro graphics.

Storage Options

Overview of primary and secondary M.2 SATA/PCIe SSDs and 2.5-inch SATA storage.

External Component Identification

Right Side Ports

Identifies and describes the ports located on the right side of the computer.

Left Side Ports

Identifies and describes the ports located on the left side of the computer.

Display Components

Identifies components on the display assembly, including antennas, microphones, and webcam.

Top Components

Identifies components on the top of the computer, including TouchPad, lights, and buttons.

Illustrated Parts Catalog

Computer Major Components

Lists and illustrates the main computer components with their spare part numbers.

Removal and Replacement Procedures Preliminary Requirements

Grounding Guidelines

Instructions on electrostatic discharge (ESD) precautions and grounding methods.

Removal and Replacement Procedures for Customer Self-Repair Parts

Component Replacement Procedures Overview

General guidance for accessing and replacing customer self-repairable parts.

Service Door Removal

Step-by-step instructions for removing the computer's service door.

Battery Removal

Procedure for safely removing and replacing the computer's battery.

Removal and Replacement Procedures for Authorized Service Provider Parts

Discrete Graphics Board Replacement

Procedure for removing and replacing the discrete graphics board.

Troubleshooting Guide

General Troubleshooting Steps

Provides a systematic approach to identifying and resolving computer issues.

Common Issues and Possible Solutions

Details common problems and their corresponding troubleshooting steps.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10

Using Computer Setup

Overview of Computer Setup (BIOS) functions and navigation for Windows 10.

Starting Computer Setup

Instructions on how to access the Computer Setup utility in Windows 10.

Updating the BIOS

Steps to determine the BIOS version and download updates for Windows 10.

Changing Boot Order

How to dynamically choose a boot device using the F9 prompt in Windows 10.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Instructions for downloading the HP PC Hardware Diagnostics UEFI tool to a USB drive.

Backup and Recovery in Windows 7

Performing a System Recovery

Steps for recovering the system using Windows recovery tools or f11 tools.

Backing Up, Restoring, and Recovering in Windows 10

Creating Recovery Media and Backups

Methods for creating recovery media and backups in Windows 10.

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