EasyManua.ls Logo

HP ZBook 15u G3 User Manual

HP ZBook 15u G3
216 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
HP ZBook 15u G3 Mobile Workstation
HP EliteBook 850 G3 Notebook PC
HP EliteBook 840 G3 Notebook PC
Maintenance and Service Guide

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP ZBook 15u G3 and is the answer not in the manual?

HP ZBook 15u G3 Specifications

General IconGeneral
Form factorClamshell
Product typeMobile workstation
Product colorBlack
Country of originChina
Numeric keypadYes
Pointing deviceTouchpad
Operating system architecture64-bit
Memory slots2x SO-DIMM
Internal memory8 GB
Memory channelsDual-channel
Memory clock speed2133 MHz
Memory form factorSO-DIMM
Internal memory typeDDR4-SDRAM
Maximum internal memory32 GB
Memory layout (slots x size)1 x 8 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfacePCI Express
Storage mediaSSD
Optical drive typeNo
Total storage capacity256 GB
Compatible memory cardsSD, SDHC, SDXC
Number of SSDs installed1
Panel typeSVA
Display surfaceMatt
Display diagonal15.6 \
Native aspect ratio16:9
Battery capacity46 Wh
Number of battery cells3
Audio systemDTS Studio Sound HD
Number of built-in speakers2
Front camera resolution1280 x 720 pixels
USB 2.0 ports quantity0
WWANNot installed
Wi-Fi standardsWi-Fi 5 (802.11ac)
Bluetooth version4.0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Tcase- °C
Bus typeOPI
SteppingD1
Tjunction100 °C
Processor cache4 MB
Processor modeli7-6500U
System bus rate4 GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-6500 Mobile series
Processor socketLGA 1356 (Socket B2)
Processor threads4
Processor codenameSkylake
Configurable TDP-up25 W
Number of QPI links-
Processor frequency2.5 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.1 GHz
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency2.6 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
Memory types supported by processorDDR3L-SDRAM, LPDDR3-SDRAM, DDR4-SDRAM
Memory clock speeds supported by processor1866, 2133, 1600 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
On-board graphics card ID1916
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 520
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1050 MHz
Processor codeSR2EZ
Processor ARK ID88194
Processor package size42 X 24 mm
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Intel segment taggingHome Office, Small Business
AC adapter power65 W
AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
AC adapter output voltage19 V
Sustainability certificatesRoHS, EPEAT Silver, ENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth257.7 mm
Width383.3 mm
Height19.9 mm
Weight1900 g

Summary

Product Description

Product Name and Overview

Lists computer models, chipset, and graphics specifications.

Display Specifications

Details various display panel options, sizes, and resolutions.

Storage and Memory

Information on HDD, SSD types, capacities, and memory configurations.

Connectivity and Peripherals

Covers Audio/Video, WLAN, NFC, WWAN, Ports, and Keyboard/Pointing devices.

System and Security Features

Includes Power requirements, Security features, and Operating Systems.

Serviceability

Lists end-user replaceable parts for maintenance.

External Component Identification

Right Side Components

Identifies components located on the right side of the computer.

Left Side Components

Identifies components located on the left side of the computer.

Display Assembly Components

Identifies components of the display assembly.

Top Surface Components

Identifies components on the top surface, including the touchpad.

Indicator Lights

Explains the function and meaning of various indicator lights.

Keyboard Keys and Functions

Describes the function of special keys and hot keys.

Bottom and Front Components

Identifies components on the bottom and front of the computer.

Locating System Information

Explains where to find essential system identification labels.

Illustrated Parts Catalog

Computer Major Components

Lists main internal components with their spare part numbers.

Display Assembly Subcomponents

Details individual parts of the display assembly and their part numbers.

Storage Devices and Kits

Lists hard drives, SSDs, and associated hardware kits with part numbers.

Miscellaneous Parts Catalog

Lists accessories and smaller parts with their spare part numbers.

Removal and Replacement Procedures Preliminary Requirements

Tools and Service Considerations

Lists necessary tools and general advice for disassembly and assembly.

Handling Precautions

Guidelines for handling plastic parts, drives, cables, and connectors.

Electrostatic Discharge (ESD) Guidelines

Instructions to prevent damage from static electricity.

Workstation and Equipment Guidelines

Recommendations for setting up a safe workspace and grounding equipment.

Removal and Replacement Procedures for Customer Self-Repair Parts

Bottom Cover Removal

Step-by-step guide to remove and replace the bottom cover.

Battery Removal and Replacement

Procedure for removing and replacing the computer's battery.

Hard Drive and SSD Removal

Instructions for removing and replacing hard drives and SSDs.

Memory Module Replacement

Procedure for removing and replacing memory modules.

WLAN/Bluetooth and WWAN Module Removal

Steps to remove and replace wireless and WWAN modules.

Keyboard Removal

Procedure for removing and replacing the keyboard.

Removal and Replacement Procedures for Authorized Service Provider Parts

RTC Battery Removal

Procedure to remove and replace the Real Time Clock battery.

Internal Base Plate Replacement

Steps to remove and replace the internal base plate.

Heat Sink/Fan Assembly Replacement

Procedure for removing and replacing the heat sink and fan assembly.

Fingerprint Reader Assembly Replacement

Steps to remove and replace the fingerprint reader assembly.

Power Button Board Replacement

Procedure for removing and replacing the power button board.

Touchpad Button Board Replacement

Steps to remove and replace the touchpad button board.

NFC Module and Smart Card Reader Replacement

Procedures for removing NFC and smart card reader components.

USB/Audio Board and System Board Replacement

Steps to remove and replace USB/audio and system boards.

Speaker Assembly and Display Assembly Replacement

Procedures for replacing speaker assembly and display assembly.

Top Cover Replacement

Procedure for removing and replacing the top cover.

Troubleshooting Guide

Resources and Support Tools

Lists HP support tools, websites, and vendor resources.

General Troubleshooting Methodology

Outlines a systematic approach to diagnosing and resolving issues.

Identifying and Analyzing Issues

Steps to understand symptoms, boot sequence, and analyze potential causes.

Resolving Common Issues

Describes methods like hard reset, soft reset, and component reseating.

Troubleshooting Specific Components

Details common issues for display, I/O, storage, and mechanical components.

Startup and Operational Tips

Helpful hints for startup, operation, and consulting HP service.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10

Using and Navigating Computer Setup

Overview and steps to enter and navigate the BIOS setup utility.

Restoring Factory Settings

Procedure to reset BIOS settings to factory defaults.

Updating and Downloading BIOS

Steps for updating the system BIOS and downloading update files.

TPM and HP Sure Start Configuration

Configuring TPM settings and using HP Sure Start features.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8

Using and Navigating Computer Setup

Overview and steps to enter and navigate the BIOS setup utility.

Restoring Factory Settings

Procedure to reset BIOS settings to factory defaults.

Updating and Downloading BIOS

Steps for updating the system BIOS and downloading update files.

TPM and HP Sure Start Configuration

Configuring TPM settings and using HP Sure Start features.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7

Using and Navigating Computer Setup

Overview and steps to enter and navigate the BIOS setup utility.

Restoring Factory Settings

Procedure to reset BIOS settings to factory defaults.

Updating and Downloading BIOS

Steps for updating the system BIOS and downloading update files.

TPM and HP Sure Start Configuration

Configuring TPM settings and using HP Sure Start features.

HP PC Hardware Diagnostics (UEFI)

Starting HP PC Hardware Diagnostics (UEFI)

Steps to launch the diagnostic tool from BIOS.

Downloading Diagnostics to USB

Instructions for downloading the diagnostic tool to a USB drive.

Backing Up and Recovering Windows 10

Creating Recovery Media and Backups

Methods for creating system backups and recovery media.

Restoring and Recovering Your System

Options for restoring the computer to a previous state.

Creating HP Recovery Media

Specific steps for creating recovery media using HP tools.

Using Windows Recovery Tools

Utilizing built-in Windows features for backup and restore.

Using HP Recovery Manager

Guide to using HP Recovery Manager for system recovery.

Managing HP Recovery Partition

Steps for using and removing the HP Recovery partition.

Backing Up and Recovering Windows 8

Backing Up Your Information

Importance and methods for backing up personal data.

Performing a System Recovery

Tools and procedures for recovering the system.

Using Windows Recovery Tools

Utilizing Windows Backup and Restore and Automatic Repair.

Using Windows Operating System Media

Instructions for recovery using purchased Windows media.

Windows Refresh and Reset Options

Features for refreshing or resetting the computer.

Backing Up and Recovering Windows 7

Creating Recovery Media and Backups

Methods for creating system backups and recovery media.

Guidelines for Recovery Media

Important notes on disc types and power for media creation.

Using HP Recovery Disc Creator

Steps to create recovery media using HP's software.

Performing a System Recovery

Tools and procedures for recovering the system.

Using Windows Recovery Tools

Utilizing Windows Backup and Restore and Startup Repair.

Using f11 Recovery Tools

Instructions for using the f11 recovery function.

Using Windows 7 Operating System Media

Instructions for recovery using purchased Windows 7 media.

Specifications

Input Power Specifications

Details electrical ratings for AC and DC power sources.

Operating Environment Conditions

Specifies temperature, humidity, and altitude limits for operation.

Power Cord Set Requirements

General Country Requirements

General specifications for power cord length, approval, and ratings.

Specific Country and Region Requirements

Details country-specific power cord regulations and certifications.

Statement of Memory Volatility

Nonvolatile Memory Usage Details

Describes types of nonvolatile memory, purpose, and data input.

BIOS Security and Data Reset

Information on resetting BIOS security and erasing data.

Recycling

Related product manuals