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HP ZBook 17 User Manual

HP ZBook 17
177 pages
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HP ZBook 17 Mobile Workstation
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.

Table of Contents

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HP ZBook 17 Specifications

General IconGeneral
Bus typeDMI2
SteppingC0
Tjunction100 °C
Processor cache6 MB
Processor cores4
System bus rate- GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-4700 Mobile series
Processor socketPGA946
Processor threads8
Processor codenameHaswell
Processor frequency2.4 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency3.4 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)47 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
Audio systemDTS Studio Sound HD
Product typeMobile workstation
Motherboard chipsetIntel® QM87
Password protectionYes
Memory slots4x SO-DIMM
Internal memory8 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Memory form factorSO-DIMM
Memory layout (slots x size)2 x 4 GB
Form factorClamshell
Pointing deviceTouchpad
Battery life (max)- h
Disc types supportedCD, DVD
Headphone connectivity3.5 mm
eSATA/USB 2.0 ports quantity0
HDD capacity0 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceSATA
Storage mediaSSD
Optical drive typeDVD-ROM
Total storage capacity256 GB
Compatible memory cardsSD, SDHC, SDXC
Number of SSDs installed1
Display surfaceMatt
Display diagonal17.3 \
Native aspect ratio16:9
Display number of colors16.78 million colors
On-board graphics card ID0x416
Discrete graphics card modelNVIDIA® Quadro® K3100M
On-board graphics card modelIntel® HD Graphics 4600
Discrete graphics card memory4 GB
Discrete graphics memory typeGDDR5
On-board graphics card familyIntel® HD Graphics
On-board graphics card memory1.7 GB
Maximum on-board graphics card memory1.74 GB
On-board graphics card base frequency400 MHz
On-board graphics card DirectX version11.1
On-board graphics card dynamic frequency (max)1150 MHz
Number of displays supported (on-board graphics)3
Number of built-in speakers2
Front camera resolution1280 x 720 pixels
WWANNot installed
Data networkNot supported
Wi-Fi standards802.11a, 802.11b, 802.11g
Bluetooth version4.0
Ethernet LAN data rates10, 100, 1000 Mbit/s
Microphone in-
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Recovery operating systemWindows 8 Pro
Operating system installedWindows 7 Professional
Product colorBlack
Country of originChina
Processor codeSR15H
Processor ARK ID75117
Intel TSX-NI version0.00
Processor package size37.5 x 32 x 1.6 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Battery capacity75 Wh
AC adapter power200 W
AC adapter frequency50 - 60 Hz
AC adapter input voltage100 - 240 V
AC adapter output current5.27 A
AC adapter output voltage19 V
Operating altitude0 - 3050 m
Non-operating altitude0 - 4570 m
Storage temperature (T-T)-15 - 60 °C
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)10 - 90 %
Operating relative humidity (H-H)10 - 80 %
Sustainability certificatesRoHS, EPEAT Silver, ENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth272 mm
Width416 mm
Height34 mm
Weight3480 g

Summary

Product Description

Processors

Details CPU options and specifications for the workstation.

Graphics

Lists available graphics cards and their memory configurations.

Display

Describes screen sizes, resolutions, and panel types available.

Memory

Outlines memory module types and slot configurations.

External Component Identification

Top

Identifies components on the top surface of the laptop.

Front

Identifies components on the front edge of the laptop.

Right

Identifies components on the right side of the laptop.

Left

Identifies components on the left side of the laptop.

Rear

Identifies components on the rear side of the laptop.

Display

Identifies components related to the display panel.

Bottom

Identifies components on the bottom of the laptop.

Service tag and PCID label

Locates critical identification and configuration labels.

Illustrated Parts Catalog

Computer major components

Lists and illustrates the main internal hardware components.

Display components

Details parts specific to the display assembly.

Plastics Kit

Lists plastic parts and their spare part numbers.

Cable Kit

Lists various cables and their spare part numbers.

Bracket Kit

Lists brackets and their spare part numbers.

Mass storage devices

Details available hard drives and SSDs with part numbers.

Miscellaneous parts

Lists other accessories and parts.

Sequential part number listing

Comprehensive list of parts by number.

Removal and Replacement Procedures Preliminary Requirements

Tools required

Lists necessary tools for disassembly and reassembly.

Service considerations

Provides essential guidelines before servicing.

Drive handling

Specific precautions for handling storage drives.

Grounding guidelines

Instructions to prevent electrostatic discharge damage.

Removal and Replacement Procedures for Customer Self-Repair Parts

Battery

Step-by-step guide to remove and replace the battery.

SIM

Procedure for removing and installing the SIM card.

Service door

Instructions for accessing internal components.

Hard drives, primary and secondary

Detailed steps for drive replacement.

Solid-state drive (SSD) – mSATA

Procedure for replacing mSATA SSDs.

WLAN module

Steps to replace the wireless network module.

WWAN module

Steps to replace the wireless wide area network module.

RTC battery

Procedure for replacing the real-time clock battery.

Optical drive

Steps for removing and replacing the optical drive.

Upgrade bay hard drive

Instructions for replacing drives in the upgrade bay.

Expansion memory module

Guide to replacing RAM modules.

Keyboard

Detailed steps for keyboard removal and installation.

Primary memory module

Guide to replacing RAM modules in primary slots.

Removal and Replacement Procedures for Authorized Service Provider Parts

Display bezel

Procedure for removing the display bezel.

Webcam module

Steps to remove and replace the webcam.

Display panel

Procedure for replacing the display panel.

Top cover

Steps to remove and replace the top cover.

Speaker assembly

Procedure for replacing the speaker assembly.

Multifunction board

Steps to replace the multifunction board.

Touchpad

Procedure for replacing the touchpad.

Fingerprint reader

Steps to replace the fingerprint reader.

Power button board

Procedure for replacing the power button board.

Display assembly

Guide for removing the entire display assembly.

ExpressCard assembly

Steps to remove and replace the ExpressCard assembly.

Smart Card reader

Procedure for replacing the Smart Card reader.

Audio/USB board

Steps to replace the audio/USB board.

Processor heat sink

Procedure for removing and replacing the heat sink.

Graphics board fan/heat sink assembly

Steps to replace the graphics card cooling.

Graphics board

Procedure for replacing the graphics card.

Power connector cable

Steps to replace the power connector cable.

System board

Procedure for replacing the main system board.

Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8

Using Computer Setup

Explains how to access and navigate the BIOS settings.

Updating the BIOS

Instructions on how to update the system's BIOS.

Downloading a BIOS update

Steps to acquire and prepare BIOS updates.

Using MultiBoot

Configuration for multiple operating system boot options.

Using System Diagnostics

How to run hardware diagnostic tests.

Computer Setup (BIOS), MultiBoot, and UEFI in Windows 7

Using Computer Setup

Accessing and navigating BIOS settings in Windows 7.

Updating the BIOS

Process for updating the BIOS for Windows 7.

Downloading a BIOS update

Steps to download BIOS updates for Windows 7.

Using MultiBoot

Managing boot options for Windows 7.

Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux

Starting Computer Setup

How to enter BIOS setup in SUSE Linux.

Using Computer Setup

Navigating BIOS settings for SUSE Linux.

Restoring default settings in Computer Setup

Resetting BIOS to factory defaults.

Updating the BIOS

Process for updating BIOS in SUSE Linux.

Downloading a BIOS update

Steps to download BIOS updates for SUSE Linux.

Using Advanced System Diagnostics

Running hardware diagnostics in SUSE Linux.

Specifications

Computer specifications

General physical and electrical specifications.

Hard drive specifications

Technical details for hard drive options.

DVD-ROM Drive specifications

Specs for the DVD-ROM drive.

Backup and Recovery in Windows 8

Backing up your information

Procedures for backing up data in Windows 8.

Performing a system recovery

Steps to restore the system from failure.

Remove everything and reinstall Windows

Procedure for a clean OS reinstall.

Using HP Software Setup

Utility for reinstalling drivers and software.

Backup and Recovery in Windows 7

Creating recovery media and backups

Process for creating recovery media and backups.

Performing a system recovery

Steps to recover the system in Windows 7.

Using the Windows recovery tools

Overview of Windows recovery utilities.

Using f11 recovery tools (select models only)

Instructions for f11 recovery.

Using Windows 7 operating system media

Using OS media for recovery.

Backup and Recovery in SUSE Linux

Creating backups

Procedures for backing up data in SUSE Linux.

Creating restore media

Steps to create recovery media for SUSE Linux.

Backing up your information

Manual backup procedures for SUSE Linux.

Performing a system recovery

Steps to recover the system in SUSE Linux.

Remove everything and reinstall SLED

Procedure for reinstalling the Linux OS.

Statement of Volatility

Non-volatile memory usage

Details on how non-volatile memory is used and protected.

Questions and answers

FAQ section about BIOS and memory.

Power Cord Set Requirements

Requirements for all countries

General specifications for power cords.

Requirements for specific countries and regions

Country-specific power cord requirements.

Recycling

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