HP ZBook 17 G3 - Top Components

No wake up .................................................................................................................... 108
Unresponsive ................................................................................................................ 110
Slow performance ......................................................................................................... 110
HP Smart Adapter warning message ........................................................................... 111
Incorrect time and date ................................................................................................ 111
Display ............................................................................................................................................. 112
Display anomalies ......................................................................................................... 112
Symptom .................................................................................................... 112
Quick check ................................................................................................. 113
HP PC Hardware Diagnostics (UEFI) for video test ..................................... 113
Display assembly diagram ......................................................................... 114
Dead pixel ..................................................................................................................... 114
No video (internal) ........................................................................................................ 114
No video (external) ....................................................................................................... 115
DisplayPort/VGA ........................................................................................................... 115
HDMI .............................................................................................................................. 115
No or bad external video via docking ........................................................................... 116
Incorrect or missing color/distorted image .................................................................. 116
Touch screen ................................................................................................................. 117
I/O devices ....................................................................................................................................... 118
Keyboard ....................................................................................................................... 118
Keyboard point stick ..................................................................................................... 119
Keyboard backlight ....................................................................................................... 119
TouchPad ....................................................................................................................... 120
Network Connectivity Ethernet (RJ-45 jack) ................................................................ 120
Network connectivity wireless (WLAN) ........................................................................ 121
WWAN ............................................................................................................................ 122
USB ................................................................................................................................ 123
Smart card reader ......................................................................................................... 124
Speaker, headphone - audio issues .............................................................................. 125
Thunderbolt (TB) ........................................................................................................... 126
Storage ............................................................................................................................................ 127
Hard drive/solid-state drive not recognized ................................................................ 128
No boot to operating system (no read/write error) ..................................................... 128
Read-write error ........................................................................................................... 129
Slow performance ......................................................................................................... 129
Blue screen (BSOD) error .............................................................................................. 129
Noisy hard drive ............................................................................................................ 130
Mechanical ....................................................................................................................................... 131
Fan error message - 90B .............................................................................................. 131
Noise (sound) ................................................................................................................ 132
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