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HP 470 17 inch G9 Notebook PC User Manual

HP 470 17 inch G9 Notebook PC
91 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP 470 17 inch G9 Notebook PC Specifications

General IconGeneral
ModelHP 470 17 inch G9 Notebook PC
Storage256GB, 512GB, or 1TB SSD (varies by configuration)
GraphicsIntel UHD Graphics or NVIDIA GeForce MX550 (varies by configuration)
Operating SystemWindows 11 Pro or Home (varies by configuration)
Battery3-cell, 41 Wh Li-ion
DisplayFHD (1920 x 1080), anti-glare
Ports1 x USB Type-C, 2 x USB Type-A, 1 x HDMI, 1 x headphone/microphone combo, 1 x RJ-45
WirelessWi-Fi 6 (802.11ax), Bluetooth 5.2
Camera720p HD camera
AudioDual speakers
Dimensions1.99 cm (0.78 in)
ProcessorIntel Core i5 or i7 (varies by configuration)

Summary

Product description

Computer Components and Specifications

Details the various hardware components of the computer, their descriptions, and specifications.

Component Descriptions Continued

Continues the list of computer components and their associated part numbers.

Getting to know your computer

Component Identification by Location

Identifies and describes components on the right, left sides, display, keyboard, bottom, and labels.

Touchpad, Lights, and Buttons

Explains touchpad settings, components, indicator lights, and power button functions.

Special Keys and Fingerprint Reader

Describes special keyboard keys and the fingerprint reader's function and usage.

Illustrated parts catalog

Computer Major Components and Part Numbers

Lists major computer parts with their descriptions and spare part numbers.

Display Assembly Subcomponents

Details the individual parts that make up the display assembly.

Miscellaneous Parts Catalog

Lists various accessory parts like AC adapters, cables, and power cords.

Removal and replacement procedures preliminary requirements

Essential Tools and Service Precautions

Lists required tools and outlines precautions for handling computer parts during servicing.

Electrostatic Discharge and Cleaning

Explains ESD risks and provides precautions for cleaning the computer.

Removal and replacement procedures for authorized service provider parts

Component Removal and Replacement Overview

Details the step-by-step process for removing and replacing computer components.

Bottom Cover, Battery, and Memory Modules

Procedures for removing the bottom cover, battery, and memory modules.

Storage, WLAN, and Fingerprint Reader Replacement

Instructions for replacing storage drives, WLAN modules, and fingerprint readers.

System Board, Speakers, and Display Assembly

Procedures for replacing the system board, speakers, and display assembly.

Power Connector Cable and Top Cover Replacement

Instructions for replacing the power connector cable and the top cover with keyboard.

Computer Setup (BIOS), TPM, and HP Sure Start

Navigating and Restoring Computer Setup

Guide to accessing, navigating, and restoring BIOS setup utility to factory defaults.

BIOS Update and Security Settings

Steps to update the BIOS and configure TPM settings for enhanced security.

HP Sure Start Functionality

Overview of HP Sure Start technology for BIOS monitoring and protection.

Backing up, restoring, and recovering

Data Backup and Recovery Media Creation

Methods for backing up data and creating system recovery media using Windows or HP tools.

System Recovery and Boot Order Management

Available tools for system recovery and how to change the computer's boot order.

HP Sure Recover for System Restoration

Information on using HP Sure Recover for OS and driver restoration.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows Usage

Guide to running diagnostic tests within the Windows operating system.

HP PC Hardware Diagnostics UEFI Usage

Guide to running diagnostic tests outside the OS via UEFI for hardware issues.

Downloading and Installing Diagnostics Tools

Instructions for obtaining and installing diagnostic software for Windows and UEFI.

Specifications

Computer System Specifications

Details on the computer's physical dimensions, weight, power, and operating conditions.

Display and Solid-State Drive Specifications

Technical details and performance specifications for the display and solid-state drives.

Statement of memory volatility

BIOS Memory Operations and Volatility

Procedures for BIOS memory operations, restoring defaults, and understanding memory volatility.

Nonvolatile Memory Usage and FAQs

Troubleshooting guide for memory usage and answers to frequently asked questions.

Power cord set requirements

General and Country-Specific Power Cord Requirements

General specifications and safety requirements for power cord sets applicable worldwide.

Recycling

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