ENWW Chapter 7 Troubleshooting 195
51.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred.
X can equal one of the following:
1 = Beam detect error
2 = Laser error
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
52.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred.
X can equal one of the following:
0 = Scanner error
1 = Scanner startup error
2 = Scanner rotation error
This error can also indicate a
problem with the shutter tab on the
print cartridge.
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists, check
the print cartridge for damage
or try a different print cartridge.
3 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
53.XY.ZZ CHECK
RAM/ROM MEMORY
There is a problem with the printer
memory. The DIMM that caused the
error is not used.
X signifies the DIMM type and can
equal one of the following:
0 = ROM
1 = RAM
Y signifies the device location and
can equal one of the following:
0 = On board RAM/ROM
1 = DIMM Slot 1
2 = DIMM Slot 2
3 = DIMM Slot 3
ZZ signifies the error number and
can equal one of the following:
0 = Unsupported memory (e.g.,
presence detect bad)
1 = Unrecognized memory (e.g.,
presence detect bad)
2 = Unsupported memory size
3 = Failed RAM test
4 = Exceeded maximum RAM size
5 = Exceeded maximum ROM size
6 = Invalid DIMM speed
1 You might need to reseat or
replace the specified DIMM.
Turn the printer power off and
then reseat the DIMM that
caused the error.
2 Try using a different printer
driver or printing a smaller file.
3 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
55.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred.
X can equal one of the following:
0 = NO_RESET_REPORT
1 = NO_ENGINE_RESPONSE
2 = EXCESSIVE_GLITCHES
3 = LOST_PPRDY_SIGNAL
4 = COMMUNICATION_TIMEOUT
5 = BAD_TRAY_BIN_REPORTS
6 = ECC7_COMMAND_ERROR
7 = INCOMING_PARITY_ERROR
8 = OUTGOING_PARITY_ERROR
9 = MISSED_INTERRUPT
A = HUNG_COMMUNICATIONS
B = LOST_XISR_ERROR
C = INVALID_BUS_TIMEOUT
D = VERY_LATE_ECOMM_ISR
1 Turn the printer power off and
then turn the printer power on.
2 Try using a different printer
driver or printing a smaller file.
3 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
Message Description Recommended action
To Next Page
Loading...