196 Troubleshooting ENWW
56.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred
as a result of an incorrect input or
output request.
X can equal one of the following:
1 = Illegal input
2 = Illegal output
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
57.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred
in one of the printer fans. X
represents the fan motor number
associated with the error. For
example, 1 = fan motor 1.
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
58.X
PRINTER ERROR
alternates with
To continue
turn off then on
A printer error has occurred where a
memory tag CPU error was
detected, or there is a problem with
the air sensor or power supply.
X can equal one of the following:
2 = Air Temp Sensor
3 = CPU
4 = Power supply
To resolve problems with the power
supply:
1 Remove the printer from any
UPS supplies, additional power
supplies, or power strips. Plug
the printer into a wall outlet and
see if this resolves the problem.
2 If the printer is already plugged
into a wall outlet, try another
power source in the building
that is independent of the one
currently being used.
The line voltage and current source
at the printer location might need to
be inspected to ensure that they
meet the electrical specifications for
the printer. (See “Electrical
specifications” on page 20.)
If the message persists, contact an
HP-authorized service or support
provider (see “Ordering parts and
supplies and getting support” on
page 242).
59.X
PRINTER ERROR
alternates with
To continue
turn off then on
A temporary motor error occurred.
X can equal one of the following:
0 = Motor error
1 = Motor startup error
2 = Motor rotation error
3 = Fuser motor startup error
4 = Fuser motor rotation error
5 = Print cartridge motor startup
error
6 = Print cartridge motor rotation
error
7 = Image drum motor startup error
8 = Image drum motor rotation error
9 = ETB/ITB motor startup error
A = ETB/ITB motor rotation error
B = Alienation motor startup error
C = Alienation motor rotation error
D = Registration motor starting error
E = Registration motor rotation error
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
Message Description Recommended action
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