ENWW Chapter 7 Troubleshooting 197
62 NO SYSTEM This message indicates that no
system was found. The printer
software system is corrupt.
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
64 PRINTER ERROR
alternates with
To continue
turn off then on
A temporary printing error occurred
in the scan buffer.
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
68.X STORAGE ERROR
SETTINGS CHANGED
alternates with
To continue press
One or more printer settings saved
to storage device X is invalid and
has been reset to its factory default.
X can equal one of the following:
0 = onboard NVRAM
1 = removable disk (flash or hard)
Press (S
ELECT button) to clear
the error and continue printing.
Printing can continue, but the user
may experience unexpected
behavior because an error occurred
in permanent storage.
68.X PERMANENT
STORAGE FULL
alternates with
To continue press
Storage device X is full.
X can equal one of the following:
0 = onboard NVRAM
1 = removable disk (flash or hard)
Press (SELECT button) to clear
the error and continue printing.
Printing can continue, but the user
may experience unexpected
behavior because an error occurred
in permanent storage.
68.X PERMANENT
STORAGE WRITE FAIL
alternates with
To continue press
Storage device X is failing to write.
X can equal one of the following:
0 = onboard NVRAM
1 = removable disk (flash or hard)
Press (S
ELECT button) to clear
the error and continue printing.
Printing can continue, but the user
may experience unexpected
behavior because an error occurred
in permanent storage.
69.X
PRINTER ERROR
alternates with
To continue
turn off then on
A duplexing error has occured. X
represents the type of duplexing
error and can equal one of the
following:
0 = Duplex mechanism failure
1 = Duplex slide adjust failure
1 Turn the printer power off, and
then turn the printer power on.
2 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
Message Description Recommended action
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