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HP 245 G6 User Manual

HP 245 G6
106 pages
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HP 245 G6 Notebook PC
Maintenance and Service Guide

Table of Contents

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HP 245 G6 Specifications

General IconGeneral
Operating SystemWindows 10 Home
ProcessorAMD A6-9220
RAM4GB DDR4
Storage500GB HDD
Display14-inch HD (1366 x 768)
GraphicsAMD Radeon R4
Ports1 HDMI, 1 RJ-45, 1 headphone/microphone combo
WirelessBluetooth 4.2
Battery3-cell Li-ion (41 Wh)

Summary

Safety Warning Notice

Product Description

Computer Specifications Overview

Details about the computer's technical specifications, including dimensions, weight, and power.

Display Specifications

Detailed specifications for the 35.6-cm (14.0-in) display, including resolution and brightness.

Hard Drive Specifications

Technical specifications for 1-TB and 500-GB hard drives, including dimensions and transfer rates.

Optical Drive Specifications

Technical specifications for the DVD±RW SuperMulti DL Drive, including supported discs and transfer rates.

Computer Components Identification

Right Side Components

Identifies and describes components located on the right side of the computer.

Left Side Components

Identifies and describes components located on the left side of the computer.

Display Components

Identifies and describes components related to the display, such as WLAN antennas and camera.

Keyboard Area Components

Details components within the keyboard area, including the TouchPad and its buttons.

Indicator Lights

Explains the function of various indicator lights like Caps Lock and Mute.

Buttons and Controls

Describes the power button and its functions for controlling the computer's power states.

Special and Action Keys

Explains special keys like ESC, Fn, and Windows key, and action keys for system functions.

Bottom Components

Identifies components on the bottom of the computer, including battery lock, release latch, and vents.

Computer Labels

Describes the various labels on the computer that provide identification and regulatory information.

Illustrated Parts Catalog

Computer Major Components

Lists and illustrates the main components of the computer with their spare part numbers.

Cables

Illustrates and lists spare part numbers for various cables within the computer.

Mass Storage Devices

Lists and illustrates hard drives and optical drives with their respective spare part numbers.

Display Assembly Subcomponents

Details the subcomponents of the display assembly, including bezels, panels, and hinges.

Miscellaneous Parts

Lists and provides spare part numbers for various miscellaneous parts like AC adapters and power cords.

Service Prerequisites and Guidelines

Tools Required for Service

Lists the essential tools needed to perform component removal and replacement procedures.

Service Considerations

Provides essential considerations and precautions for safe disassembly and assembly.

Drive Handling Precautions

Guidelines for safely handling fragile drive components to prevent damage.

Grounding Guidelines and ESD

Instructions on preventing electrostatic discharge (ESD) damage to electronic components.

Customer Self-Repair Procedures

Component Replacement Procedures Overview

General instructions and notes for successfully accessing and replacing customer self-repair parts.

Battery Removal and Replacement

Step-by-step instructions for removing and replacing the computer's battery.

Optical Drive Removal and Replacement

Detailed steps for removing and replacing the optical drive, including bezel and bracket.

Authorized Service Provider Procedures

Component Replacement Procedures

An overview of the procedures covered for authorized service provider parts.

Display Subcomponents Service

Instructions for removing and replacing display subcomponents like bezel, panel, and camera.

Bottom Cover Service

Step-by-step guide for removing and replacing the computer's bottom cover.

WLAN Module Service

Instructions for removing and replacing the Wireless LAN module.

Memory Module Service

Procedures for removing and replacing the computer's memory modules.

Hard Drive Service

Detailed steps for removing and replacing the hard drive assembly and bracket.

Fan Service

Instructions for removing and replacing the computer's cooling fan.

TouchPad Button Board Service

Steps for removing and replacing the TouchPad button board and its cable.

Heat Sink Assembly Service

Procedures for removing and replacing the heat sink assembly for different processor types.

Speakers Service

Instructions for removing and replacing the computer's speakers.

USB Board Service

Steps for removing and replacing the USB board and its cable.

System Board Service

Detailed procedures for removing and replacing the main system board.

RTC Battery Service

Instructions for removing and replacing the Real Time Clock (RTC) battery.

Display Assembly Service

Procedures for removing the entire display assembly from the computer.

Power Connector Cable Service

Steps for removing and replacing the power connector cable.

Power Button Board Service

Instructions for removing and replacing the power button board and cable.

Top Cover/Keyboard Service

Information on removing and replacing the top cover and keyboard assembly.

Using Setup Utility (BIOS)

Starting and Updating BIOS

Instructions on how to start the Setup Utility (BIOS) and update its version.

Determining BIOS Version

Methods to identify the current BIOS version on the computer.

Downloading a BIOS Update

Steps for downloading and preparing a BIOS update file from the HP website.

Backing Up, Restoring, and Recovering

Creating Recovery Media and Backups

Methods for creating system recovery media and personal data backups.

Using Windows Tools for Recovery

Utilizing Windows built-in tools for system restore points and data backups.

Restore and Recovery Options

Various options available for restoring the computer to its original state or a previous backup.

Recovering Using HP Recovery Manager

Detailed instructions on using HP Recovery Manager for system recovery.

Using the HP Recovery Partition

Instructions for performing system recovery using the HP Recovery partition if available.

Using HP Recovery Media to Recover

Steps to recover the system using HP Recovery media when the partition is unavailable or damaged.

Changing the Computer Boot Order

Steps to modify the computer's boot order for recovery media or OS installation.

Removing the HP Recovery Partition

Procedures for removing the HP Recovery partition to free up hard drive space.

Using HP PC Hardware Diagnostics (UEFI)

Downloading Diagnostics to USB

Instructions for downloading the HP PC Hardware Diagnostics tool onto a USB drive.

Specifications

Computer Specifications Overview

General computer specifications including dimensions, weight, input power, temperature, and humidity.

Display Specifications

Detailed specifications for the 35.6-cm (14.0-in) display, including resolution and brightness.

Hard Drive Specifications

Technical specifications for 1-TB and 500-GB hard drives, including dimensions and transfer rates.

Optical Drive Specifications

Technical specifications for the DVD±RW SuperMulti DL Drive, including supported discs and transfer rates.

Statement of Memory Volatility

Current BIOS Steps for Data Handling

Steps related to BIOS settings for managing nonvolatile memory and personal data.

Nonvolatile Memory Usage Details

Information on how nonvolatile memory types store, retain, and are written to.

Questions and Answers

BIOS Settings and System Information

Covers BIOS settings restoration, UEFI vs legacy BIOS, BIOS location, DIMM SPD data, and nonvolatile memory.

Security Features and Data Management

Addresses BIOS security reset, custom secure boot key reset, and HP Sure Start functionality.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets applicable to all countries and regions.

Requirements for Specific Countries/Regions

Country-specific requirements for power cord sets, including accredited agencies and certification marks.

Recycling Information

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