HP 3-in-1 NAS - Page 23

Troubleshooting
Maintenance and Service Guide 2–5
Table 2-3
External Device Problems and Solutions
(Continued)
Problem Possible Cause Solution
A new device is not
recognized as part of
the system.
The computer may be
properly aligned, but is
not fully seated or
docked in the
docking station.
Press the computer eject
button to eject the
computer from the
docking station. Lift the
computer away from the
docking station. Then
realign the computer
visual alignment
indicator with the
indicator on the docking
station, and reconnect
the computer. Be sure
that the computer is
properly aligned and
seated, and fully docked
by gently pressing down
on the computer until you
hear a click. If
accessories are
attached, they should
now be recognized by
the system.
The device cable or
power cord is loose.
■ Be sure that all
cables are securely
connected to the
device and the
docking station.
■ Be sure that all power
cords are securely
connected to the
device or docking
station and to an
AC outlet.