HP THUNDERBOLT DOCK G4 User Manual

1.
HP THUNDERBOLT DOCK G4
FEATURES AND TROUBLESHOOTING
TECHNICAL
WHITE PAPER
CONTENTS & NAVIGATION
2
HP Thunderbolt Dock G4 specications summary
HP Thunderbolt G4 Dock, The Dock That
Does It All
3-4
First-time Connection
5-6
Supported Modes (Multi-Function
and Thunderbolt
TM
4/USB4/Thunderbolt
TM
3)
Pre-Boot Support
LED/Power Button
6-9
Charging Support from the Dock
Display Capabilities
9-10
HP Sure Start for Docks
Thunderbolt
TM
Security Levels – Available Functions
and Ports
10-12
Manageability
13-14
Troubleshooting Issues
15-19
Support list for the HP Thunderbolt 4 Dock
HP Commercial Notebook / mWS Platform Support

HP THUNDERBOLT DOCK G4 Specifications

General

Brand	HP
Model	THUNDERBOLT DOCK G4
Category	Docking Station
Language	English

Summary

HP Thunderbolt Dock G4: The Dock That Does It All

HP Thunderbolt Dock G4 Specifications Summary

First-time Connection

Supported Modes (Multi-Function and Thunderbolt™ 4/USB4/Thunderbolt™ 3)

Pre-Boot Support

Enables dock functionality before the operating system loads, requires BIOS changes.

LED/Power Button

Details the function and behavior of the dock's power button and status LED.

Charging Support from the Dock

Display Capabilities

HP Sure Start for Docks

Thunderbolt™ Security Levels

Manageability

MAC Address Pass Through (MAPT)

Enables notebook MAC address override for network identification via dock NIC.

Intel vPro® Support

Leverages Intel vPro technology for active management via the dock's Ethernet controller.

Automatic NIC Switching

Explains automatic switching between Intel and Realtek Ethernet NICs based on host connection.

Ethernet Driver Installation

Instructions for installing Ethernet drivers for optimal dock functionality.

Wake on LAN

Details Wake-on-LAN capabilities for notebooks connected to the dock.

HP One Click Installer

Describes the tool for seamless firmware updates of the docking station.

Firmware Deployment and Recovery

Information on firmware installation, recovery, and user notifications.

ETag Asset Management

Asset management tool for tracking dock information like serial number and firmware.

Troubleshooting Issues

Support List for HP Thunderbolt 4 Dock

HP Commercial Notebook / mWS Platform Support

Details compatibility and driver support for HP commercial notebooks and workstations.