CONTENTS &
 
NAVIGATION
TECHNICAL WHITE PAPER 
HP Firmware Installer Deployment Reminder
 
 
is completed.
However, most importantly, disconnection during a rmware update can cause damage to the dock. Care must be taken 
to ensure that a user does not undock a machine during the rmware installation.
HP Thunderbolt Dock G4 Electronic tag (ETag):
Information in eTag
This information is installed in the Dock during factory process in HP before shipping to customers. The ETag information 
Serial Number 
 
Product Name 
 
Firmware Package Version
MAC Address
 
Gathering ETag
- Stand alone script: 
Get-WmiObject -Class HP_DockAccessory -Namespace root/HP/InstrumentedServices/v1 -ComputerName.
- Management Software: Third party solutions can be used to send the script query to the dock in order to collect the ETag 
information. This functionality is also part of the HP Manageability Integration Kit.
paper HP_Firmware_Installer_for_Docks_L33010-004.pdf under the “WMI Provider” section.
Immediate installation of rmware onto the device 
Staging of rmware onto the host platform 
 
the update.
URL: HP_Firmware_Installer_for_Docks_L33010-004.pdf
12.
 
 
2 
HP Thunderbolt Dock G4 specications summary
HP Thunderbolt G4 Dock, The Dock That 
Does It All 
 
3-4 
First-time Connection 
 
5-6 
Supported Modes (Multi-Function
and Thunderbolt
TM
 4/USB4/Thunderbolt
TM 
3)
Pre-Boot Support
LED/Power Button 
 
6-9 
Charging Support from the Dock
Display Capabilities 
 
9-10 
HP Sure Start for Docks
Thunderbolt
TM
 Security Levels – Available Functions 
and Ports 
 
10-12 
Manageability 
 
13-14 
Troubleshooting Issues 
 
15-19 
Support list for the HP Thunderbolt 4 Dock
HP Commercial Notebook / mWS Platform Support