HP 3500 Series - Page 341

ENWW Printer error troubleshooting 327
13.XX.YY JAM IN
TRAY 1
alternates with
For help press
Clear jam then press
A page is jammed in the multipurpose
tray.
Press for help.
or
See Paper path troubleshooting, later in this
chapter.
Note: If Jam Recovery: OFF some pages
will
not be reprinted. Re-send the missing pages.
13.XX.YY JAM IN
TRAY X
alternates with
For help press
Clear jam then press
A page is jammed in tray X. Press for help.
or
See Paper path troubleshooting, later in this
chapter.
Note: If Jam Recovery is set to OFF some
pages will not be reprinted. Re-send the
missing pages.
20 INSUFFICIENT
MEMORY
alternates with
For help press
To continue press
The printer has received more data
from the computer than fits in available
memory.
1. Press to continue printing.
Note: A loss of data will occur.
2. Reduce the complexity of the print job to
avoid this error.
3. HP 3700 only - Add additional memory to
allow printing of more complex pages.
4. HP 3500 only - on the printer driver, set
Raster Compression on the Advanced tab
to Maximum.
22 EIO X
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only when an EIO device is
installed.
The printer EIO card in slot X has
overflowed its I/O buffer during a busy
state.
1. Press
to continue printing.
Note: A loss of data will occur.
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only.
The printer’s parallel buffer has
overflowed during a busy state.
Press to continue printing.
Note: A loss of data will occur.
22 SERIAL I/O
BUFFER OVERFLOW
alternates with
To continue press
HP 3700 only when an EIO device is
installed.
The printer serial buffer has overflowed
during a busy state.
Press to continue printing.
Note: A loss of data will occur.
22 USB I/O
BUFFER OVERFLOW
alternates with
To continue press
The printer's USB buffer has
overflowed during a busy state.
Press to continue printing.
Note: A loss of data will occur.
Table 7-3 Numerical printer messages (continued)
Message
Description Action