HP 4000N User Manual

viii Contents
EN
3 Printer Maintenance
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 56
HP Policy on Non-HP Toner Cartridges . . . . . . . . . . . . . . . 56
Toner Cartridge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 56
Continue Printing When Toner is Low . . . . . . . . . . . . . . . . . 57
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4 Problem Solving
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Clearing Jams from the Input Tray Areas . . . . . . . . . . . . . . 65
Clearing Jams from the Top Cover Area . . . . . . . . . . . . . . . 67
Clearing Jams from the Output Areas . . . . . . . . . . . . . . . . . 68
Clearing Jams from the Optional Duplexer . . . . . . . . . . . . . 69
Solving Repeated Paper Jams . . . . . . . . . . . . . . . . . . . . . . 71
Understanding Printer Messages . . . . . . . . . . . . . . . . . . . . . . . 72
Correcting Output Quality Problems . . . . . . . . . . . . . . . . . . . . . 82
Determining Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . 84
Troubleshooting Flowchart for Macintosh Users . . . . . . . . . 90
Checking the Printer’s Configuration . . . . . . . . . . . . . . . . . . . . . 93
Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuration Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
PCL or PS Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
5 Service and Support
Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . . 97
Service During and After the Warranty Period . . . . . . . . . . 98
Guidelines for Repacking the Printer . . . . . . . . . . . . . . . . . . . . . 99
Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . 100
Service Information Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
HP Software License Terms . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Worldwide Sales and Service Offices . . . . . . . . . . . . . . . . . . . 103

HP 4000N Specifications

General

Print Technology	Laser
Print Speed	17 ppm
Resolution	600 x 600 dpi
Memory	8 MB
Max RAM	72 MB
Duplex Printing	Manual
Connectivity	Parallel
Media Sizes	Letter, legal, executive, A4, A5, B5, envelopes
Media Types	Plain paper, envelopes, transparencies, labels
Supported Operating Systems	Mac OS
Monthly Duty Cycle	65, 000 pages