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Details the information contained in the Service Manual for testing, calibrating, and servicing.
Specifies that procedures are for HP Certified service personnel only.
Indicates where part numbers for options, accessories, and service parts are located.
Explains the use of a small arrow symbol to indicate cross-references within the manual.
Guides on how to troubleshoot system error codes and what information to provide.
Provides steps to troubleshoot when the printer fails to power on.
Details troubleshooting steps for printer shutdowns based on error messages.
Addresses issues where the front panel indicates media misalignment or incorrect positioning.
Explains how to use the printer's boot-up sequence to locate failing components.
Describes how to use LEDs on Interconnect and PrintMech PCAs for troubleshooting.
Explains system error codes and provides guidance on troubleshooting them.
Differentiates between error codes that allow continued operation and those that require immediate attention.
Details the error code 01.0:03, its problem description, and corrective actions.
Addresses the CPU Fan stopped or burnt error, providing troubleshooting steps.
Explains the NVM file has bad CRC error and its corrective actions.
Details the Aerosol Fan driver burnt error and the steps to resolve it.
Describes the paper servo shutdown error and its troubleshooting steps.
Defines the three separate components for each ink color: Printhead, Cleaner, and Cartridge.
Provides information on the capacity and maintenance of ink cartridges.
Explains the necessity and process of priming the printer's ink delivery system.
Details the status messages displayed for ink cartridges and their meanings.
Describes status messages related to printheads during printing operations.
Explains how to interpret and troubleshoot printhead error codes using binary conversion.
Lists all internal diagnostic tests available in the printer and their purposes.
Provides a list of internal service utilities for maintenance and configuration.
Step-by-step instructions for accessing the diagnostics menu for phone support and on-site repair.
Purpose and procedure for diagnosing failures in components related to the Scan Axis.
Purpose and procedure for diagnosing failures in components related to the Media Axis.
Diagnoses failures in the Electronics Module components and communication.
Details the procedure to reset the EEROM values, returning the printer to initial state.
Utility to set Serial and Part Numbers when HDD and Ink Supply Tubes are replaced.
Instructions on how to access the service calibrations menu.
Calibrates PWM, Line Sensor intensity, and Line Sensor position to the Black Printhead.
Calibrates the nominal media advance to prevent print quality issues like banding.
Calibrates the line sensor intensity and position for edge detection and print alignment.
Provides actions for Call Agents to help customers resolve print quality issues remotely.
Table showing suggested print quality settings and paper types for different print contents.
Troubleshooting steps for horizontal lines or banding in printed images.
Addresses banding issues that appear as dark and light zones in the printed image.
Explains banding caused by media expansion during high density area fills.
Lists part numbers and descriptions for printer support components like feet and braces.
Details part numbers for center covers, window, and connector covers.
Lists part numbers for main PCA, gamut PCA, printmech PCA, and other electronic components.
Provides part numbers for the carriage assembly and its related components.
Lists part numbers for paper path components like platens and rollers.
Guide to removing and installing key printer components, emphasizing safety precautions.
Lists the necessary tools, including Torx screwdrivers and flat-blade screwdrivers.
Details screw types, torx sizes, lengths, head types, and part numbers.
Instructions for the removal and installation of the printer window.
Step-by-step guide for removing and installing the right cover of the printer.
Step-by-step guide for removing and installing the left cover of the printer.
Instructions for the removal and installation of the printer's top cover.
Procedure for removing and installing ink supply tubes, with warnings about simultaneous replacement.
Detailed steps for removing and installing the Carriage PCA.
Procedure for removing and installing the Hard Disk Drive.
Instructions for removing and installing the power supply unit.
Steps for removing and installing the PrintMech PCA.
Procedure for removing and installing the Line Sensor Assembly.
Instructions for removing and installing the drive roller, including lubrication.
Provides instructions for general cleaning of the printer, emphasizing safety precautions.
Procedure for cleaning the drive roller and overdrive, especially after ink spills.
Recommendations for cleaning the center platen to prevent paper marks.
Instructions on how to lubricate the carriage assembly for smooth movement.
Discusses scheduled maintenance to prevent quality issues and failures.
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General