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Diagnostic Tests and Utilities
HP Designjet 4000/4020 Printer Series Service Manual
Entering the Service Utilities Menu
1 Once the message "Ready" is displayed on the front-panel, scroll to the
"Printer Setup Options" icon and press the Enter key.
2 For Call Agents who will request the user to perform certain Service Utilities,
once inside the "Printer Setup" menu, press the Down arrow key and the
Cancel key together. You are now in the Service Tools Menu.
3 For On-Site Engineers, once inside the "Printer Setup" menu, press the Up
arrow key and the Cancel key together. You are now in the Service Tools
Menu.
Press Enter to
confirm selection
Use UP and
DOWN keys
to select
Press Cancel
key
P
HO
N
E
SU
PPO
R
T
Press DOWN
key
Press Cancel
key
O
N-
S
I
T
E
R
EPA
I
R
Press UP key
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