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Diagnostic Tests and Utilities
HP Designjet 4000/4020 Printer Series Service Manual
10.4 Others >>> Check Ink Supplies
The purpose of this test is to verify which Ink Cartridges are valid for the
purge process and what is their current available ink level. Some Ink
Cartridges may not be able to be accessed (unable to read the Acumen) if
previously there had been a failure (faulty, broken bag, etc...).
View the Unit Information as follows:
1 In the Diagnostics Tests submenu, scroll to "10. Others" and press Enter.
2 In the Others submenu, scroll to "10.4 Check Ink Supplies" and press Enter.
3 The Printer will start to initialize and the Front Panel will display the following
messages:
îš„ Starting Gamut.
If there is a failure at this point, the Front Panel will display System Error
Code 01.0:10. For more information on troubleshooting this error code,
refer to Page 2-3.
îš„ Starting AcumenSupplies.
If there is a problem while reading the Acumen, the Front Panel will display
System Error Code 26.n:10
. For more information on troubleshooting this
error code, refer to Page 2-10.
Check also
System Error Code 13.n:10
(refer to Page 2-7),
System Error Code 01.2:10
(refer to Page 2-4) or
System Error Code 01.0:10
(refer to Page 2-3).
îš„ Reading Ink Supplies.
If there is a failure at this point, the Front Panel will display the message
"Replace failing ink supplies after running this utility: (Yellow, Magenta,
Black or Cyan)".
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