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Ink Supplies Troubleshooting
HP Designjet 4000/4020 Printer Series Service Manual
Printhead Cleaner Status Messages While Printing
Detailed below are the Printhead Cleaner status messages that may be
displayed while printing.
OK The Printhead Cleaner is operating correctly and no action is required.
End of Life The Printhead Cleaner has reached the end of it’s life and should be
replaced.
Printhead Cleaner Status Messages While Replacing
The following are the Printhead Cleaner status messages that may be
displayed while replacing the Printheads.
Reseat Cleaner In this situation, remove the Printhead Cleaner and install it again.
Wrong Stall The Printhead Cleaner has been installed in the incorrect place. Remove the
Printhead Cleaner and check that it is installed in the correct stall of the
Service Station.
Missing The Printhead Cleaner has not been installed or is installed incorrectly. The
Printer will not print until ALL Printhead Cleaners have been installed
correctly.
Not replaced
with Printhead
A new Printhead has been installed without installing a new Printhead
Cleaner that came with it. Make sure a new Printhead Cleaner is installed
everytime you replace a Printhead.
If a Printhead Cleaner needs to be removed or reseated, you must first start
the Printhead Replacement process. Open the window when prompted to do
so by the front panel. If the front panel shows the Printheads with no
Printhead blinking, you do not need to touch the Printheads. Just close the
window again, and the Printer will proceed to Printhead Cleaner
replacement.
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