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Diagnostic Tests and Utilities
HP Designjet 4000/4020 Printer Series Service Manual
15. Log Management
Log files are files which capture specific information about the status of the
printer as it processes a job, these files can later be used to help
troubleshoot system errors, for example the 79:04 system error. Its designed
so that you can see what the printer’s process was leading up to the system
error.
To Enable logs perform the following procedure:
1 Once the message "Ready" is displayed on the front-panel, scroll to the
"Printer Setup Options" icon and press the Enter key.
2
Once inside the "Printer Setup Menus" menu, press the
UP or Down
arrow
key and the
Cancel
key together.
You are now in the Service Tools Menu.
3 Use the Arrow keys to scroll to the "Service Tests" menu and press the
Enter key.
Press UP
Press Cancel
OR
DOWN
PH
O
N
E
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