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Print Quality
HP Designjet 4000/4020 Printer Series Service Manual
Print is Distorted or Unintelligible
If the output that was expected is distorted or unintelligible, then try the
following to resolve the problem:
1
There might be a problem between the Printer and Computer. Check the
cable between the computer and the Printer to make sure it is not damaged
and is connected correctly
.
2 If the Front Panel graphic language setting is set to Automatic, try
choosing a setting specific to the current requirement (e.g. Select
PostScript for a PostScript file).
3 Depending on the software, drivers and RIPs that are being used, there are
different ways of solving this problem - refer to the relevant Vendor’s User
Documentation for further information.
Print is a Mirror Image of the Original
If the output that was expected is a mirror image of the original image, then
try the following to resolve the problem:
1
Check the
mirror
option through the Front Panel (Setup Menu/Printing
Defaults Menu/Paper Options/Mirror) to make sure the rotate option has not
been selected.
2 Check also the following options to see if the mirror option has been
activated by mistake:
îš„ Windows Driver - Finishing tab ? Mirror Image.
îš„ Mac OS Driver - Finishing panel ? Mirror Image.
îš„ Embedded Web Server - Select Submit Job ? Mirror.
One Image Overlaps Another on the Same Sheet
If the output that was expected contains an image that overlaps another on
the same sheet, then try the following to resolve the problem:
1 The I/O Timeout setting may be too long. Decrease the I/O timeout
setting (Setup Menu/I/O Setup/IO Timeout) and then send the file again.
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