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System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error:
93:11
Problem
Description:
Unable to pressurize the IDS.
Corrective Action:
Try the following:
îš„ Remove ALL the Ink Cartridges and reinstall them one by one in to the
Printer.
îš„ Replace the Ink Cartridges.
 Replace the APS Assembly ⇒ Page 8-62.
 If the System Error continues, replace the Ink Supply Tubes ⇒ Page 8-33.
System Error:
98:02 (this error code will be logged in the system but will not actually
appear on the Front Panel)
Problem
Description:
Switching to lower performance due to Printhead quality.
Corrective Action:
Try the following:
îš„ Try a Printhead recovery on the Printheads.
îš„ Replace the faulty Printhead. You may have to print the Image Quality
Diagnostics print in order to identify the faulty Printhead.
System Error Codes and Warnings - Explanation
System Error Codes explain which component/system is failing and what
action should be taken to resolve the problem.
System Error Codes are displayed directly on the front panel (but can
also be seen on the Information Page) and have been defined in the format
XX.YZ. or XX.n:YZ.m.
îš„ XX: Service Part (2 digits).
îš„ n: Service Part Index (if more than one used in the product) - Optional.
– e.g. Identify the Ink Supply (color and number).
îš„ Y: Who should perform the action (1 digit) - (User or Service Engineer).
îš„ Z: Action to perform (1 digit).
îš„ m: additional actions/information to consider (1 digit) - Optional.
– e.g. Non-authorized ink was detected, PM was triggered or Printhead
in/out of Warranty.
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