4-1
HP Designjet 4000/4020 Printer Series Service Manual
Diagnostic Tests
and Utilities
4
Introduction 4-2
Diagnostics - Self Test 4-2
Diagnostics Tests 4-3
Entering the Diagnostics Tests Menu 4-5
1. Scan Axis Test 4-7
2. Media Drive Test 4-12
3. Electronics Module Test 4-17
4. Carriage Assembly Test 4-27
5. Sensors Test 4-28
6. Ink Delivery System Test 4-32
7. SVS/Aerosol Fan Test 4-33
8. Air Pump System Test (firmware 10.1.1.4) 4-34
9. Vacuum Fans Test 4-36
10.1 Others >>> Bag Broken Recovery 4-37
10.2 Others >>> IO Information 4-40
10.3 Others >>> Unit Information 4-41
10.4 Others >>> Check Ink Supplies 4-43
10.5 Others >>> Enable Connectivity 4-45
11. EEROM Reset 4-46
12. Set Unit Configuration 4-48
13. Error 71:19 Recovery 4-49
14. I/O Tests 4-51
15. Log Management 4-53
Service Utilities 4-55
Entering the Service Utilities Menu 4-57
1. Turn Drive Roller 4-59
2. Prime Tubes 4-61
3. Set SN 4-65
4. Reset Life Counters 4-66
5. Diagnostic Print 4-68
6. Sleep Mode 4-69
7. Replace Cutter 4-70
8. Set RTC Clock 4-71
9. PHC Maintenance 4-72
10. Media standby behavior 4-74
11. Backup print mode 4-76
12. Sanitize Level 4-77
13. Disk Wipe 4-79
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