HP 4000 User Manual

2-7
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
 Check that the cable between the Power Supply Unit and the Main PCA
is not damaged and is correctly connected.
 Replace the Interconnect PCA ⇒ Page 8-93.
 Replace the Gamut PCA ⇒ Page 8-98.
System Error: 11:1 0
Problem
Description:
Trailing Cable does not seem to be detected.
Corrective Action: Try the following:
 Check that the Trailing Cable is not damaged.
 Check that the Trailing Cable is correctly connected to the Carriage PCA,
Interconnect PCA and to the Gamut PCI PCA.
 Replace the Gamut PCI PCA ⇒ Page 8-98.
 Replace the Trailing Cable ⇒ Page 8-33.
 Replace the Carriage PCA ⇒ Page 8-75.
Only replace one component at a time and check if the error
has gone before replacing another component. Using this
procedure you will be able to determine exactly which
component failed.
System Error:
13 . n :10
Problem
Description:
Problem starting acumen supplies.
Corrective Action: Try the following:
 Remove ALL Ink Cartridges and reinstall them in the Printer.
 Check that the ISS to Cartridge cables are not damaged and are
correctly connected to the Ink Supply Tubes PCA.
 Replace the ISS to Cartridge cables ⇒ Page 8-58
 Replace the Ink Supply Tubes ⇒ Page 8-33.
System Error:
21:03
Problem
Description:
Service Station servo shutdown.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 If the System Error continues, replace the Service Station ⇒ Page 8-23.
 Replace the PrintMech PCA ⇒ Page 8-119.
 Replace the Interconnect PCA ⇒ Page 8-93.

HP 4000 Specifications

General

Brand	HP
Model	4000
Category	Printer
Language	English