HP 4000 User Manual

2-8
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error: 21:12
Problem
Description:
Fail moving Service Station.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 If the System Error continues, replace the Service Station ⇒ Page 8-23.
System Error:
21:13
Problem
Description:
Problem with the Service Station.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Make sure that the Service Station path is clear. Remove any visible
obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the
Service Station.
 If the System Error continues, replace the Service Station ⇒ Page 8-23.
System Error:
23:10
Problem
Description:
Problem with the APS.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Check that the APS cable is not damaged and is correctly connected to
the PrintMech PCA.
 Replace the APS Assembly ⇒ Page 8-62.
 R eplace the PrintMech PCA ⇒ Page 8-119.
 If the System Error continues, r eplace the Gamut PCI PCA ⇒ Page 8-98.
Only replace one component at a time and check if the error
has gone before replacing another component. Using this
procedure you will be able to determine exactly which
component failed.

HP 4000 Specifications

General

Brand	HP
Model	4000
Category	Printer
Language	English